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Bisk Education University Alliance / re: bisk u.a. villanova -technical issues - lost certification test score

1 Tampa, FL, United States Review updated:
Contact information:

BISK University Alliance - Villanova

Final exam practice score well above required pass score.

First attempt at certification final well below pass score. More study.
Second attempt at certification final received system message that score to be posted in 2 weeks.

Month later received a design fix to be implemented (24-48 hours) by customer service e-mail.

Various points of communication seem to be pointing to each other within the organization to remedy the situation.

Month and 2 weeks later, still waiting. ...

Advice? If you need your certificate for work; attend a real school.

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Comments

  • Vl
      7th of Nov, 2016
    0 Votes

    Hello, my name is Veronica Lorden and I am the manager of the Customer Service team. I'm sorry to hear that you are having a poor experience with your certification test score. If you would please contact me directly, I would personally like to discuss your situation further to determine why there was such a delay in getting your information updated. If you are still experiencing issues, I would also like to get this resolved for you as quickly as possible. I can be reached at 1-800-280-9718. I'm looking forward to your call. Thank you.

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