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BioTrim Labs / SlimLivingClub.com
BioTrim Labs / SlimLivingClub.com Customer Service Phone, Email, Contacts

BioTrim Labs / SlimLivingClub.com
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1.1 163 Reviews

BioTrim Labs / SlimLivingClub.com Complaints Summary

3 Resolved
160 Unresolved
Our verdict: If considering services from BioTrim Labs / SlimLivingClub.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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BioTrim Labs / SlimLivingClub.com reviews & complaints 163

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Newest BioTrim Labs / SlimLivingClub.com reviews & complaints

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2:03 am EDT
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BioTrim Labs / SlimLivingClub.com order not received and requesting for a refund

I have ordered for pure combodia in May 2015 until now no products has arraived. They say it has reached the destination and that some of their customer says that thr products are being held in the post office so they asked me to check with our post office here in Dubai but when I checked nothing came. i have been requesting for a refund but have not gotten any answers from them. Can anyone help me as to how to get in touch with this company?

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damonrod
, MX
Feb 22, 2016 11:09 am EST

These labs have been taking me for a fool for the past month and a half. I asked for my refund and they said to wait 7 to 10 bussines days. I hope they give my back my money, these people are really a scam, fraud, rateros.

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1:31 am EDT
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BioTrim Labs / SlimLivingClub.com pure cambogia ultra

I order the above mentioned product in may 2015.

I was charged an iva/vat or international fee of up to 15% which they stated may be applied to orders

I was given a shipment tracking number 21 august 2015 and website address to follow.
Cannot get onto this website?

I replied refund many times and they gave me two options.
1.. No, I would like to return the product, pay s & h, and be charged a restocking fee of 15%
2. Ye, I will accept a 50% discount.

I would like my cash refunded.

Now every time I am questioning them 2 queries

Dear sir,

What is happening, where is the parcel, I your terms and condition, it says that the product
Will be delivered to you in 10-12 days, 1 and half month passed, but nothing is received,

Please send it as soon as possible so that I can send the parcel to you back, I am irritated
Of your service, neither replying nor sending the product soon

Please reply as soon as possible

1. How much amount will be refunded if I take your product at 50% discount
2. How much amount will be refunded if I dont take your product.

Please reply, I am fed up

But since 15 days I am not getting any replies.

What to do

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10:53 pm EDT

BioTrim Labs / SlimLivingClub.com scam, trickery

Pure Cambogia Ultra 5 Pack & Pure Cleanse 5 Pack by Biotrim

I ordered the above mentioned product in 5 September 2015 from Malaysia and cancelled the order on the same day after finding out from my credit card company that an amount more than 5 times had been charged. . However, the email [protected]@biotrimlabs.com didn't work. I had to send them a message via another link.

I had this suspicion because unlike other websites, Biotrim.com didn't display my total cost upon clicking the confirmation button. This to me is scamming people as buyers don't have the OPTION to reject or cancel if the cost is inappropriate.

I received a no-reply auto responder which indicated that my order will be processed the next day. But I cancelled the same day on 5/9/15 whereas my order was shipped on 6/9/15!

The advertising was a trickery as it was not transparent as follows:

1. It was quoted in Ringgit; making me think Biotrim USA has a Malaysian supplier.

2. The price quoted is RM97.95 and indicated 5 months supply and the word "per bottle" was dimmed. I found out immediately after purchase that there was a charge of RM563.21 which made up for 5 bottles and an excess of RM73.46.

3. An International fee of up to 15% which may be applied to orders was charged. I realized that the difference of RM73.46 is this 15% International fee which was dimmed at the END of the advertisement. Why this charge since it's in Malaysia. Nothing was said about shipment from the USA.

4. The response to congratulate me on my purchase came via a third party gateway i.e. [protected]@biotrimlabs.com via sendgrid.me

5. I found out that returns have to be sent to a Singapore PO Box which is P.O. Box 1201 Singapore 918118 SG upon checking advertisement again.

6. I wrote on the same day to [protected]@biotrimlabs.com for a refund and got an auto reply that a representative will contact me within 48 hours. No one did.

7. I received a reply on 9/9/15 to indicate that I have 2 options for refunds as follows:.
1. No, I would like to return the product, pay S & H, and be charged
a restocking fee of 15%
2. Yes, I will accept a 50% discount.

8. I was given a shipment tracking number on 9 September 2015 via website address to follow: http://sgtrack.asendiahk.net/ which indicated that the order was received on 6 September 2015 at 8.32am

9. I wasn't happy and called the toll free number [protected] to speak to their agent on 9 September 2015. I was given the same options as in item (7) above. Sensing there was no further point in the conversation since they kept referring to the T&C, I took the 50% discount option. The lady on the line said that my refund of RM563.21 will be processed.

I am distressed by this website from the USA. I have NEVER encountered such unscrupulous marketing even from China which is supposedly notorious for the online shopping.

The Biotrim website LACKED TRANSPARENCY and has every intention to deceive the buyer by NOT stating the facts in its entirety and putting HIDDEN TERMS in conspicuous location in the advertisement.

I am from Malaysia and as a developing nation, we have online shopping too but it gives the buyer a final choice to decide whether to purchase or not by indicating the amount charged, shipping or exchange rate fees in a transparent manner. This is BUYER protection.

This experience has left a bitter taste & a blot in my perception that US websites are scamming people despite the great service experience from Amazon.com

I thank you for taking time to read my concerns and feedback in order for the appropriate actions to be instituted on Biotrims for fair competition. It is my fervent hope that I will still be able to get my purchase refunds. Your response is greatly appreciated.

Yours truly

Warren Wong
21 Jalan ARA SD7/4F
Bandar Sri Damansara
52200 Kuala Lumpur
Malaysia

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Jtth
, MY
Apr 17, 2018 2:49 am EDT
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The exact scam happened to me but Bellavei product (the exact same way, same options and return address). No bill/invoice issued to me and I called the credit card company 10min after placing my order out of gut feeling. I discovered i was also charged 5 times more and quickly disputed the charge. Credit card company cancelled my card & reassured me that merchant will not be paid. I also called Bellavei (within 15-20mins upon my order) to cancel my first order and giving them a benefit of a doubt, try to reorder. I was told I cannot do that and the given options etc.. I emailed them protesting and to tell them about card cancellation & that i was going to make a police report. I made a police report and cc to credit card company as back-up.

The parcel arrived about 2 weeks later despite several protests (twice by email and through hotline). I called up our consumer tribunal and was advised to not tamper or open the package & send it back to them. i called Bellavei hotline to get a returning address and the lady at customer service took a long time before revealing to me the address. She had the guts to tell me about the 15% restocking when i am going to bear the reshipping cost.

I am guessing many fell trap into these scams and settle for 50% to save the headache. My mum said that i should settle for that option instead of waiting 2 hours to make a police report in KL and later to our consumer tribunal. The latter was easy to deal with coz they actually call you back & allow you to contact officer direct.

Does anyone know how to contact USA to report about this company? Maybe i should share your experience with Consumer tribunal in Malaysia/Singapore so that they can do something about BellaVei since returning address is in SG. This means they must have a branch in SG

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orangsimunjan
, US
Sep 16, 2016 5:12 am EDT

Hi my name is Valentine from Malaysia. Last August, I have made purchased on Pure Cambogia Ultra from scam webiste ---> http://www.purecambogiaultrainfo.com. Im just ordering only ONE BOTTLE of Pure Cambogia product (around RM98 per bottle). But what suprising me was, they, on behave of Bio Trim Lab have deducted RM563.21 from my bank account on August 23 and shipped 5 bottles to me. That products did come on this early September but sadly, our Malaysian Health Department have probihited that product from entering our country. But one thing they remind me is many other peoples also have suffered the same fate with me. They advised me to immediately block my own debit card number because what they have heard before is BIO TRIM will continue deduct money from our bank accout without knowledgement. So i immediately call my bank costumer service and asking them to block my debit card and TODAY 16 SEPTEMBER, my RM563.21 suddenly have been refund back to my bank account. Thanks God i got my money back. You people out there please beware with that website. Pardon me if my English was no so good.

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shon_ronne
, US
Dec 05, 2015 3:18 am EST

hello. i agree with you. I am in the same situation as you are.may i know how did you cancel your order?

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4:12 am EDT

BioTrim Labs / SlimLivingClub.com pure cambogia ultra 5 pack - refund

I order the abovementioned product in may 2015.

I was charged an iva/vat or international fee of up to 15% which they stated may be applied to orders

I was given a shipment tracking number 28 may 2015 and website address to follow.
Cannot get onto this website?

After queering the arrival I was told on 17 august 2015 it was shipped and
I must contact the post office.

No international parcel ever recorded.
19 august they apologized these products had not been received and said they would... Re-ship order at no additional cost. Please reply to this email and let u know if this is an option you would like to take advantage of...

I replied refund and they said 4 september I had two options.
1.. No, I would like to return the product, pay s & h, and be charged a restocking fee of 15%
2. Ye, I will accept a 50% discount.

I would like my cash refunded.

Or

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Sthembile Msani
, US
Nov 29, 2015 12:06 am EST

Hi, I'm in South Africa and have not received my order as well after 5 weeks of purchase...when follow up is done with them I am told the product have reached its destination country but further information is given after that.
My name is Sthembi - email address Sphephelom02@gmail.com

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Sana48
, IN
Sep 16, 2015 1:24 am EDT
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Same thing happend to me also.

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10:28 am EDT

BioTrim Labs / SlimLivingClub.com cambogia ulta (diet pills)

I am so furious regarding how this company operates. First, they used a friend's e-mail message to promote the product.I called my friend and she knew nothing of the product. They literally stole her e-mail address from my contact list. I placed an order on-line for $29 and than they charged my credit card for $72 which included additional products that I didn't order. I cancelled my credit card immediately but they did pick up the $72. I requested to cancel my order and subscription to further products but they refused. They are now going to mail me the products and told me they were going to charge S&H fee plus a 15 % restocking fee if I return the product. I plan to return the product by registered mail when it arrives. I will also be passing over all my e-mails regarding BioTrim Labs over to my credit card Company for their fraud Investigation Department.

Any further advice would be welcome! This Company should not be permitted to be in business. They are also advertising using Dr. Oz's face and TV recommendation to get people to buy. I am surprised that these Business practices are permitted in Canada. They always refer to the fine print and say they are legal.

Andrew A. Cruikshank (Toronto)

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11:47 pm EDT
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BioTrim Labs / SlimLivingClub.com no refund of money and unauthorized payment from my credit card.

Sir/ Madam

This is to inform you that I did the transaction on 26/8/2015 at around 11:00 pm, the procedure for ordering of the product was completed and I received this - https://thepurelifecleanse.com/in/#/confirm
https://thepurecambogiaultra.com/in/#/confirm
PRODUCT DETAILS: QTY:
Pure Life Cleanse x5
Your order is scheduled to go out on:
August 28, 2015
Country:IN
Name:Anmol Jain
Email:[protected]@yahoo.in
Card Type:
Date of Purchase:Aug 26, 2015
and also for product - PRODUCT DETAILS: QTY:
Pure Cambogia Ultra x5
Biotrim Premier Membership (Free Trial)
Shipping Details:
Congratulations your order has been confirmed. An order notification has been sent to your email address listed below.
Your order is scheduled to go out on:
August 28, 2015
Country:IN
Name:Anmol Jain
Email:[protected]@yahoo.in
Card Type:
Date of Purchase:Aug 26, 2015 And I didnt got ANY PAYMENT AMOUNT DETAILS OR BILL DETAILS, BUT I FOUND OUT THAT RS. 10, 900 HAS BEEN DEBITED FROM MY CREDIT CARD BY THE COMPANY. I MADE REPEATED REQUEST FOR RETURN OF MONEY AND CANCELLATION OF ORDER, BUT NO RESPONSE WAS GIVEN TO ME, I TRIED CALLING THERE CUSTOMER CARE NUMBER, BUT TO NO VAIN, NO ONE IS PICKING THE CALL - I ON DISCOVERING THIS FRAUD PAYMENT AND TRANSACTION REQUEST FOR REFUND OF MY PAID AMOUNT AND CANCELLATION OF THE ORDER, I DON'T NEED THE PRODUCT, I WANT THE UNAUTHORIZED MONEY TAKEN BY THEM, TO BE REFUNDED BACK TO ME AS SOON AS POSSIBLE. THIS IS FRAUD ON THERE PART, THEY ARE NOT REPLYING TO THE CUSTOMER, IF THEY CAN PROMOTE AND SELL THERE PRODUCT VERY FAST, WHY THERE IS NO REPLY AND PROCEDURE FOR RETURN, REFUND AND CONSUMER REPORTS AND E - MAILS.
I REQUEST YOU TO GET ME MY MONEY BACK - I WANT MY WHOLE REFUND OF THE AMOUNT DEBITED FROM MY CREDIT CARD. PLEASE INSURE THE SAME AS SOON AS POSSIBLE.

ANMOL JAIN
CONSUMER
[protected]@yahoo.in

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Karen Tse
, US
Oct 01, 2015 10:07 am EDT

Me too! Just report to the bank and cut the credit card

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Remya gupta
, IN
Sep 25, 2015 3:25 am EDT
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Same thing happened with me. Kindly refund my money and stop charging every month

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9:52 am EDT
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BioTrim Labs / SlimLivingClub.com update on my experience with biotrim labs

As explained before I ordered ONE bottle of pure cambogia ultra and ONE bottle of pure life cleanse tablets from Biotrim Labs after reading what I thought was a legitimate Irish newspaper article endorsing these products. I thought the amount deducted would be two payments of €22.99 but my bank account was deducted two payments of €130.99. I rang up the company straight away but they told me they couldn't do anything as the tablets were already shipped which I found extremely hard to believe. I rang up my bank and they told me to email them cancelling the order as I was totally within my rights to do this. I emailed them SEVERAL times, barely got a reply but kept it up, I must have emailed them about thirty times in total. In the emails I told them I had reported them to the Salt Lake Police Department, and the Salt Lake Business Bureau and also I had emailed the delivery company they deal with complaining of their fraudulent ways of trading. After about a week I received a phone call from Biotrim Labs informing me that they were going to refund my money, I couldn't believe I got a result but I think it was the constant emails that helped me resolve the issue. So if anyone is reading this, do what I did, bombard them with emails and do report them to the Salt Lake Police and hopefully they will stop conning people out of their hard earned money.

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Update by ruth&dave
Aug 28, 2015 8:44 am EDT

Delighted you got your money back and yes I hope more people report this dreadful company, I don't know how on earth they are still trading. I also felt so, so stupid that I was scammed but it definitely wont happen to me again.

Kind Regards,

Ruth.

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Simone Dreyer
, US
Aug 27, 2015 10:25 pm EDT

I agree. I have been emailing them for the last three weeks, thinking there must just be an issue. But today after getting robot replied and it being six weeks and no order I started emailing and sending messages on chat.
I was so stupid, I should of researched before paying, but after I informed them I was going to lay a charge of fraud with the Dubai authorities guess what! They refunded my order immediately!
So, if they has really shipped it, wouldn't they try a bit harder to ensure I get the product? after 5 minutes you are prepared to refund me?
I cant believe I feel for this scam.
Still going to report them though. They will only stop once enough people try and get them blacklisted.

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4:35 pm EDT
Featured review
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BioTrim Labs / SlimLivingClub.com - products not sent

Be careful - do not buy biotrim lab products. On may 25, 2015, i bought several products from biotrim labs and/or biotrim labs charging me immediately to my credit card several hundred of bucks (Charged in different exchanges: croatian kuna money and australian dollars) from different company names (Leanbodycompany.com and/or bodyfitlean.com) and never...

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3:33 am EDT

BioTrim Labs / SlimLivingClub.com scam

This company is a complete scam people ordering the slimming pills and being charged 5 times the amount shown. I have managed to get a refund of £108 from my bank who took up my case. Other people have reported them to the FBI and Salt Lake City Police. You have to threaten them with fraud to get a refund. Now they are stupidly sending the fake pills I will not accept them when they arrive but send them back with the courier it is time this company was closed down. I got this advert information from my friend somebody hacked into her account and this was sent to me and I fell for it. Your Bank or Credit Card company sould try to help you with the situation.

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10:20 pm EDT
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BioTrim Labs / SlimLivingClub.com unauthorized use of my credit card details

I placed my order on 3th May 2015 for Pure Cambogia Ultra and Cleaner and it was promised that the products will be delivered in 30 days. Its 2nd July, 2015 more than 2 months and am yet to received the products.
Address of delivery:-
Aon Hewitt, 14th floor,
vishwaswaroop IT park, near vashi station Navi Mumbai Maharashtra
400705 IN

Shipment Number : PDM2015050310273

Delivery(#E4100-B7805) &(#E5D00-6968B)

Top of all this today there was a debit to my creditcard of Rs. 595 (purely unauthorized). I want to have it escalated as my money is at risk.

My Contact# +[protected]

UNAUTHORIZATION Transtion of my credit card has happened which is a very serious crime. I would like to file a case against this site for misuse of card. Advise whether i should report to my bank and Block my card?

TWO DEBIT purchase of RS. 6871 each(products which are yet not delivered & today a crime of debiting my account with Rs.595. Total of Rs.14, 337/-

Please help me get my funds back. Dont know whom to approch as this site seems to be inlegal my several emails are unattended and today a sudden debit !

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Doris Jaeger
, CH
Mar 10, 2016 10:17 am EST

Doris Jaeger, CH1290 Versoix
Ich habe im vergangenen Jahr das Produkt bestellt, es wurde geliefert und die Kreditkarte belastet.
Nunmehr im Februar erhalte ich erneut eune Belastung auf meiner KREDITKARTE, DIE ICH AUF DAS SCHÄRFSTE BESTREITE.
Ich habe keine weitere Bestellung aufgegeben und somit wurde meine Karte in betrügerischer Absicht benutzt.
Ziehen sie sofort ihre Belastung zurück, oder ich werde Strafanzeige erstatten.

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3:50 am EDT
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BioTrim Labs / SlimLivingClub.com unauthorized charging via credit card details

Dear Sir/Madam: I purchased a weightloss product from Biotrim labs in February of this year. The product was not helpful as they boast and therefore I never made any further purchases from this company. However, this month there was an auto debit of Rs. 595.00 occurred via credit card and i got alerts on my mobile and mail. I was wondering how and who could that be and I received the credit card statement in that the name FITLABSCORP DUBLIN was mentioned. I searched the net if there is any company like and i saw in this website that many have suffered losses like via the same FITLABSCORP DUBLIN fraudulent internet credit card transaction. Therefore, I decided to file a complaint against these fraudulent practices. Kindly take action and this is an punishable offense and kindly protect our hard-earned finances. Thank you.

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Martíno
, US
Jun 28, 2017 4:52 pm EDT

Me cobraron 100 dólares por un producto que nunca recibí y luego me multaron por haberles ocasionado gastos de logística, o sea que el culpable de que no me llego el producto fui yo ?! ES un negocio redondo estafar así a miles de personas escondidos en servidores de internet donde nadie escucha los reclamos, ESTAFADORES! SE MERECEN LA PEOR PUBLICIDAD.
Por favor difundir

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7:41 am EST
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BioTrim Labs / SlimLivingClub.com don't deal with them

I opened an email from friends which looked 100% ok but went through to what looked like a lot of very good editorial etc. purporting to have links to the BBC Health dept. about their wonderful weight loss product. Was a bit suspicious as not the sort of thing our friends would send to us. However, I did try to order something costing around £18 but fortunately for me, my bank intervened and stopped the payment. They had tried to take over £100. I have been advised by my bank to contact both companies and put in writing my wish to disassociate myself with them and say I do not want them to attempt, now or ever, to take money from me.

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11:56 am EST

BioTrim Labs / SlimLivingClub.com unauthorized charged

Biotrimslab,
Please refer your bill..
#930010e73e
#930010b24c

As i know i only charged my credit card for one time payment but your company charged me twice on the same items using 2 different company/website bodyfitlean.com (Us8774966522 cyp) amount malaysian ringgit rm538.73 and leanbodycompany.com (Us [protected] cyp) malaysian ringgit rm538.73 on 17 november 2014.

Its not stop there, monthly i received charge from your company malaysian ringgit rm29.95 (Biotrimlabs.com dublin 2 irl on 15 january 2015 and on 14 february 2015.
I demand a full refunds on this unauthorized charged.
Khairul bariah hassan

Malaysia

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Sallytoms
, ZA
Nov 15, 2018 4:09 am EST

I have called 9 times & person repeated same story. Now 3 months. Product never arrived. I requested my money back.

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jack love
, US
Nov 14, 2018 4:39 pm EST

I didn't order anything from their site & they have charged me 137$ unnecessary & i Dont know how my card details is with them. I've raised this complaint with my concern bank & they are already looking in to this fraud scammers MF. Don't they have mercy on us😟we people's earn hard work money.

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Dominique Doneux
, BE
Nov 13, 2018 9:57 pm EST
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As another person I ordered one delivery of the Cambodia product and since then my visa is debited every month of 9, 95 euros. How can I stop that automatic debit. I have been filling forms to stop the payment by Visa who reimbursed me two months but the debit continues? HOW CAN I STOP THIS STICLY SITUATION?

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Patrick Chia
, SG
Nov 12, 2018 3:07 pm EST
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On 01/12/16, I online ordered 4 bot of rx24, I was told delivery takes 2 to 3 weeks. But until today, i have yet to receive any news. Kindly help to check and get back to me asap. Tks !

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Akshx
, IN
Nov 11, 2018 9:13 pm EST
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Sir
I have ordered 6 month subscription plan of testo ultra money was deducted instantly more than they showed on website. Even I didn't got confirmation message or email. Is it a scam or something else. Let other people know

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Brig H S Sekhon
, US
Nov 11, 2018 12:35 pm EST

I have ordered testoultra shown on your site costing indian rupee 1465.00 where as you have deducted indian rupee 10005.00. This is unethical and never expected from your company. The confirmation no is #e3002e8115. Kindly cancle my order refund my money immediatly.
Brigadier h s sekhon

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Aisha11
, AE
Nov 11, 2018 11:08 am EST

i ordered product on 24th of February and today is 21st March.. I am still waiting for delivery as its almost a month to place order...

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caloy82160
, ID
Nov 05, 2018 1:29 pm EST
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Buy online on Mar 4 2017 in Indonesia but the goods was not deliver to my address: Jl Angke Indah II No.4, Tambora, Jakarta Barat
11330 Indonesia

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SunelRoos
, ZA
Nov 04, 2018 11:41 am EST
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I've placed on the 9th of Feb 2017 the following order:
Pure Cambodia Ultra - 5 pack
Pure Life Cleanse - 5 Pack
Pure Green Coffee Extract - 5 pack
Received confirmation on the 24th Feb it's been shipped and ever since nothing has arrived OR no one reply from Bio Trim for a tracking number!

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Howard Francis
, US
Nov 01, 2018 4:51 am EDT

I was charged MYR39.95 for something not known to me via credit card ending 7679 by BIOTRIMLABS.COM NU US. I purchased Ultra Testerone Booster recently using this particular credit card. I'm afraid there is a mistake or someone/somebody is illegally charging using my last known credit card. Please try to investigate this matter. Thanks

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4:19 am EST
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BioTrim Labs / SlimLivingClub.com not refunding my amount of rs. 9872.50

I agreed to a trial of Cambogia for £9.99 with free postage. I have received 5 x 60 which I had never order. As I am out of country for three months, so I refused to take this order. Why the company is not refunding my amount of Rs. 9872.50 inspite of sending atleast 20 mails.(#DD200-DC9CB)Shipment Number: PDM2015010910452
Date Shipped: 1/9/2015
Order: 776E10854778981685257DC8001D9EB3

If you will not refund my this amount of Rs. 9872.50 I have left with no other alternate except to take legal action against this company

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6:18 am EST

BioTrim Labs / SlimLivingClub.com no acknowledgement of order placed

Hi
I made a purchase of pure cambogia pills and they deducted the amount immediately however I hve not received any details of the product delivery or an acknowledgement of the purchase order made..how do I knw whether they have recieved my order or not..

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1skippy
Taylor, US
Feb 15, 2015 7:37 am EST
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Ok, is this a phone order or internet? Sounds like a credit or debit card so you have the proof of purchase. On line purchases let you print out a copy of the purchase information including the order number. at a minimum you should have wrote it down.If you ordered by phone and you are in India you may want to concerned about your credit being ruined because of a scam, they have your account number now as well as the code / pin.
You can go to the website and use the contact us option,

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7:48 am EST

BioTrim Labs / SlimLivingClub.com Impossible to get any info from them

I bought from the company Bodyfitlean, but it was the worst experience. After I paid for the order, I waited for any updates or info about it, but the seller didn’t provide the confirmation email or the tracking number. Also he didn’t communicate with the customers. I sent a lot of emails, but the seller didn’t respond at all. I waited couple of weeks, but nothing. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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1:04 am EST
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BioTrim Labs / SlimLivingClub.com product not received

Dear Sir / Madam,
I have ordered weight loss product it is more then 3 week but not got delivery and no response for the mail sent to the e mail id [protected]@biotrimlabs.com.
in the mail received on 05.11.2014 details was received http://www.brokersworldwide.com/clientlogin/uspsbagtag/TrackV2.aspx?c=11145&p=PDM2014110110708, checking on this site which was received in their mail, it is showing that should have received on 20.11.2014 but not received and no tracking number given from their end, i have paid 6700 for the same.
I have also checked their are so many complaint about the same company, they should not be allowed to cheat us like this, kindly take strong action.

Read full review of BioTrim Labs / SlimLivingClub.com and 22 comments
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Vissie
, AE
Jun 18, 2017 10:04 pm EDT
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Total agree with the above comments. Biotrim Labs are chrating people of their hard earned money. I had ordered for slimming products from Biotrim labs in Jan 2017 and till today I havent seen the products. I want to cancel the order and want a full refund of my money

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b israel
, US
Apr 26, 2017 12:11 am EDT
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this company does not exist

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Ximena Montilla
, CO
Dec 03, 2016 8:45 am EST

buen dia escribo desde Popayan Colombia, el dia 1 de noviembre hice compra del producto pure camboglia ultra en cantidad de 5 pack de la empresa biotrim lab, producto que hasta la fecha no ha llegado a mi residensia la cual indique en los datos que me pidieron a la hora de la compra, la empresa que segun dicen se encarga del traslado sgtrak. Asendiahk me dice que la oreden ya fue despachada y que llego al pais desde el 15 de noviembre, pero estamos a 3 de diciembre y no ha llegado el producto, el cobro ya me lo hicieron a la tarjeta y estoy pagando por algo que no me han despachado, requiero inmediato respuestas o me devuelvan el dinero que me cargaron a mi tarjeta.

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rwani
, IN
Apr 08, 2016 3:46 am EDT
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I have ordered for pure combodia in February 2016 until now no products has arrived. They say it has reached the destination and that some of their customer says that the products are being held in the post office so they asked me to check with our post office here in Dubai but when I checked nothing came. i have been requesting for a refund but have not gotten any answers from them. Can anyone help me as to how to get in touch with this company?
This company appears to be BIG Fraud.

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rwani
, IN
Apr 08, 2016 3:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have ordered for pure combodia IN February, 16 until now no products has arrived. They say it has reached the destination and that some of their customer says that the products are being held in the post office so they asked me to check with our post office here in Dubai but when I checked nothing came. i have been requesting for a refund but have not gotten any answers from them. Can anyone help me as to how to get in touch with this company?
It seems this company is BIG FRAUD. we may have to blame our destiny.

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jhaine
, AE
Jan 19, 2016 5:51 am EST

I experience this too. I order last May 2015 for pure cleanse and camborgia but items still not delivered. can you please give me their contact number. I am trying to call them but I its always busy. help me please..

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gendut
, ID
Sep 29, 2015 6:52 pm EDT

Same case...ohh god why me...they charged my card almost USD 400...send my money back..!

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umi mc
, ID
Aug 29, 2015 2:54 pm EDT
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same with me..I just want my money back..
umie indonesia

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susi lusiani
, US
Aug 27, 2015 1:27 am EDT

Please be carefully with this company, i buy the product from this company from June 24th 2015 until now i havent recieved the product combogia ultra, and they already charge my credit card. Biotrim Lab is really thief...

Susi -Indonesia

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CZ75Gal
, US
Aug 19, 2015 5:58 am EDT

Hi the same thing happened to me and I live in South Africa. I am far from the post office and have to driver there every week to go and find out if my package came. This is fraud and a big scam. They are stealing our money and not delivering any products. I have tried to complain to hellopeter.com but this company is not even a company who listed with hellopeter to resolve their complaints. I have contacted my bank and they said that the only way I can prevent these people to take my money is to cancel my credit card. This is now really becoming bad. Such a false person should die and go to hell.

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12:42 pm EDT

BioTrim Labs / SlimLivingClub.com they don't communicate, no delivery and no idea how to reach them

I bought Pure Cambogia Ultra from the website www.Bodyfitlean.com. I paid money and haven’t received any info from the seller. They charged really fast, but after that they continued to take fake charges from me. They didn’t provide order, no info about it, as well as they tried to avoid all my emails. I have no idea what to do now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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Hosam AL Refay
, US
Oct 24, 2017 2:57 pm EDT

everyone should take care of this scam company, i have been victim for this company, they even gave you fake link to the courier company called asendia, and they keep tell you wait for another one week, and nothing happen, and they not responding to your e mails or communication, or chat ...they are big fraudster

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Umbis
, ZA
Apr 29, 2017 3:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Also a victim. Sample would be free and only pay for postage. 2500.00 Rands almost buys me a air ticket to London... on top of it all I haven't received anything.
I'm going to get the bank to reverse the charge.

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Nhleko
, ZA
Apr 24, 2017 1:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the same problem .they didnt deliver my order .

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Anamaria Crancu
, US
Dec 20, 2016 4:57 am EST

Hola me pongo en contacto con vosotros para advertirque pongo una denuncia contra vosotros ante guardia civil. Me estas cobrando de mi cuenta dinero sin qué yo pidiera alguna cosa.Por favor devuelve el dinero si no quieren tener problemas con la guardia civil.

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Allan Olivier
, US
Nov 28, 2016 8:11 am EST

I purchased online on the 17 November 2016 and I have received no response from bodylean.com. is anyone investigating this scam?

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Rodolfo Eduardo Macho
, US
Nov 25, 2016 8:56 am EST

Todo apunta a que son estafadores.A mi no me llegò nada.Ni las disculpas.
NO HAY QUE COMPRAR NADA POR INTERNET:

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Azza Al-Khamis
, US
Sep 29, 2016 3:20 am EDT

What is this...? How can people trust shopping online now...i shopped online for the first time and this is the result ill never shop again ...i hope they get caught stealing people's money like this...!

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Kattia Trejos
, US
May 17, 2016 6:34 am EDT

Dear Sirs load it you have the $ 18/4 $172.00, buying a supplement for weight reduction recommended by the doctor on your page, the product was not delivered.
I request the cancellation of the order and the refund.

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cyndi maria
, US
Mar 16, 2016 5:42 am EDT

I have bought pure life cleanser too since 11 Feb 2016, and still haven't receive any of it.

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walter schweiberer
, AT
Jan 08, 2016 11:37 am EST

Hallo habe am 21.11.2015 132, 19€ für ein Produkt von ihnen Bodyfitlean.com, US8774966522, CYP habe noch keine Ware bekommen.
Bitte melden sie sich meine Mail Adresse walter.schweiberer@aon.at Bitte

ComplaintsBoard
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4:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BioTrim Labs / SlimLivingClub.com not receiving my order since june 2014

To whom my concern. I humble request to help me to get my money back $164.00. I just read all this comments and found this biotrim is scan company. I order this biotrim last june 18, 2014 and till now not receiving and always telling me i will receive the oder within 10-14 working days for delivery. They all cheating people hope this will not be happen again to all. I attached some of our conversation. Im hoping someone will help me to get my money back. Kindly contact me to uae mobile number to get in touch with me. [protected]

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LIZA Q.
, PH
Mar 31, 2015 11:13 am EDT

Ordered and paid their products in full, i was charged but no goods were delivered.

ComplaintsBoard
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5:41 am EDT

BioTrim Labs / SlimLivingClub.com impossible to cancel my subscription, ‘coz the contact info is fake

I subscribed for the trial on the website www.BIOTRIMLABS.COM. i wanted to stop this trial, ‘coz i wasn’t satisfied with the production. I tried to call them, but all phone numbers were invalid. All my emails were returned back. I have no idea how to get in touch with them. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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Contact BioTrim Labs / SlimLivingClub.com customer service

Phone numbers

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Website

www.biotrimlabs.com

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