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Biotab Nutraceuticals Inc. / Scam and cheating company!

1 401 E. Huntington DriveMonrovia, CA, United States Review updated:

Biotab Nutrceuticals sells Extenze with a money back guarantee. The only problem with their guarantee is: They ignore it. They just keep changing the credit cards and sending the questionably worthless product. SCAMMING appears to be their game.

Va
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Comments

  • Ja
      17th of Dec, 2007
    0 Votes

    These guys suck. I've cancelled my order twice and yet they keep charging me $50 per month and shipping me this ###. Their customer service staff are crap and ignore constatnt attempts to cancel my order.

  • Bi
      18th of Dec, 2007
    0 Votes

    Cancel my order for extenze now do not send me any more of your extenze and also dont send me anymore of your pornographic cd's now!

  • Sh
      4th of Jan, 2008
    0 Votes

    My husband called to "try" this product.....didn't work for him. They keep charging our account even though we've returned all of the items weeks ago, in the time frame, we have yet to see a refund.

    Attempts to cancel the "subscription" via email (which is indicated on the invoces) don't work. They've just charged us again. The only way I can think to stop it is to cancel Hubby's card and get a new one reissued.

    The porno flicks were an extra surprise that he wasn't expecting either....again....no refund. When I called them, I was told maybe we could use them as......STOCKING STUFFERS!!!

    Classless.....I wonder how effective a class-action lawsuit should be.

  • Ge
      8th of Jan, 2008
    0 Votes

    I would like to find out who to contact about the company. I ordered the product and sent a check. The item never arrived but they did cash the check. I was wondering when I called why the phone person kept demanding a credit card etc., from what I read I can see why. Does any one have their phone number so I can at least make one last effort to receive what I paid for?

  • Br
      17th of Jan, 2008
    0 Votes

    My husband also "tried" this product and we are in the process of trying to send it back and nobody will help us. It is going on 3 days now and still we can not get anybody to cancel his order. After reading all the complaints, I fear that they will keep sending us this crap and charging our account, which will seriously mess things up in our account. What can we do to stop them. We were hung up on countless times, told somebody would call us back and they never did, or we were left on hold for hours. Can anybody give us advice as to what to do.

  • Mi
      18th of Jan, 2008
    0 Votes

    This compamy is in fact a RIP OFF organization. They do not follow-up or even answer thier phone unless you call the place an order line. Then you will be on hold endlessly.
    SOLUTION THAT I HAD TO USE: CANCEL MY CHECK CARD ISSUED BY MY CREDIT UNION AND SIMPLY GET A NEW ONE WITH A NEW ACCOUNT NUMBER. TO DO THIS I FILED A COMPLANT FOR FRAUDEULENT CHARGES / DISPUTE. THIS IS THE BEST WAY TO STOP BEING CHARGED FOR SOMETHING YOU DID NOT ORDER. MOST ALL BANKING INSTITUTIONS WILL ACEPT THIS METHOD JUST AS REPORTING A LOST, STOLEN OR FAUDELENT CHARGE AND ISSUE A NEW CARD. YOU DO HAVE TO FOLLOW-UP WITH DOCUMENTATION OF YOUR ATTEMPTS TO RESOLVE THE PROBLEMS WITH THE VENDOR.

    Good Luck

  • Ra
      27th of Jan, 2008
    0 Votes

    Yeah, i ordered a 7day trial, for$5.97,then get another 30 day supply I didnt order and didnt want in the first place, debit check card I didnt authorize was a $49,00 charge, they automatic enroll you in a subcription for 4 months for the $43.00 or $49.00 plan. Called to cancel, this, requested refund a month ago, nothing yet has been done to send me a refund.

    Ill send complaint to Calif. Attorney General office.

  • Co
      4th of Feb, 2008
    0 Votes

    Guys - don't get me wrong, but we're all mature adults who have more or less higher educational degrees attended. How about some common sense first? Such Ads are always suppose to be taken with a grain of salt, and then utilize the all mighty-all knowing internet.

    and guess what,

    I found out that the same stuff is sold at GNC, for even 10 bucks less than Biotab's internet/phone "store".
    see here: http://www.gnc.com/sm-biotab-nutraceuticals-extenze--pi-2890683.html
    and we all know that in every bigger city are GNC stores. Even if you're living in the most remotest rural boonies, i trust GNC more w. my C-Card online than a website whose CreditCard entry fields are not even encrypted (your web browser will tell if it is!).

    So, before you fall all over a product that suppose to blow away your steaming hot honey - pause for a moment, utilize the all-knowing internet, and THEN proceed w. common sense :)

    Cheers and peace-out!

  • Dr
      6th of Feb, 2008
    +1 Votes

    First... just to let everyone know I am in the medical field and I cringe to see this horrible ad run over and over again on TV late at night.

    There is this guy on Ebay selling Playboy Mansion ExtenZe Drink, get that one. First he says he got it at the Mansion some how and says it sells for over $2500.00 to rich people too.

    ExtenZe in a blue can.. I see copyright infringement if you ask me. Let's just say it is the real deal, but you know about the product and now the drink, seriously people.

  • De
      9th of Feb, 2008
    0 Votes

    I placed an order for the free 7 day trial of Alteril for Insomnia. After receiving the product and discovering that it was not safe for me to take, because of a medical condition, I called the very next day to cancel any further orders. I was told that it would be cancelled at once. In reveiwing my account I found that I had been charged $36.90, 26.90, and $36.90 in the span of 3 weeks. And 2 of the charges were taken out of my account before I even received the trial offer. After that they continued to take money out of my account forcing me to close the account. I have called MANY times trying to get this taken care of and if I am lucky I may get to talk to someone in INDIA, who promises to have someone call me the next day, yet I never receive a call. I am presently working with the Ohio Attorney General's Office (since December) and have yet to get this resolved. These people appear to be first class scam artest and we should all consider a class action lawsuit against them. It is either that or kiss your money goodbye! I wish you all the best in getting your money returned! GOOD LUCK!

  • Ca
      11th of Feb, 2008
    0 Votes

    Im in the same boat!. I will close my account with bank of america because they keep charging me every single month.

  • An
      26th of Feb, 2008
    0 Votes

    who can do something about this company? i mean how can they keep stealing money out of people like that? same thing has happened to me and noone will take action on this unless u cancel ur credit card.

  • Pe
      25th of Mar, 2008
    0 Votes

    This company is a complete rip off scam operation. They should be put out of business immediately. I would participate in a class action but the total loss may not justify it. They keep the rip off right at the annoyance grievance level but below the law suit level. Avoid at all costs.

  • He
      28th of Apr, 2008
    0 Votes

    we received this shipment in two days i never ordered it except for the free trial and on two different days was shipped two orders sent it back thru the postoffice and got notification they has received on the 4th of april was sent on april 1 2008. they keep teling me they would put my money back on and now they are saying 4-6weeks and was told 4 other times be 4-6 days. they are very smug and n0n helpfull in there calls. i am writing the attorney general and see what else i can do . i need my $50 plus back/ this is a bull crap compa'ny and they are scamming a lot of people. please get the word out and see what can be done to stop this scam

  • Cu
      12th of May, 2008
    0 Votes

    !!!VERY IMPORTANT!!!

    HOW TO CANCEL YOUR AUTOMATIC BILLING AND SHIPPING.

    PLEASE NOTE: Biotab Nutriceuticals does automatically . CALL THE NUMBER ON THE BACK OF THE CREDIT CARD THAT YOU USED AND TELL THE BANK THAT YOU DID NOT AUTHORIZE THE CHARGE, AND IT IS FRAUD.

    Your bank will then reverse the charge and give you your money back. This process is called and charge back. The bank will also charge Biotab Nutriceuticals $15-$45 as a reverse transaction fee.

  • Ra
      13th of May, 2008
    0 Votes

    All these people behaving like children, defying common sense, and wishing for the impossible.

    If you want a better sex life, eat properly, increase your activity and get a good nights sleep.

    Do we really need big brother to protect us, because we don't have the sense we were born with?

    Boycott the stations, programs, and products of the channels that run these fraud ads.

  • Ka
      15th of May, 2008
    0 Votes

    I'm for a class action lawsuit. I too ordered the trial and was advised not to take it because of a medical condition. I returned the trial, and the next two full bottles that were shipped and charged within days.

    When I called to inquire about two refunds (76.70) total, was told the package came back "empty" and there would be no refund. No amount of discussing what fool would send back a package with no product would work. Simply requesting to look at the stamp/shipping weight for proof the package did indeed contain the bottle was in vain. They don't keep such things. They claim they never received the second return. Got a supervisor on the phone who was rude when I told him I was going to a higher authority. He said the buck (or in my case, lack of bucks) stopped with him, he makes all the decisions, and hung up.

    AVOID THIS COMPANY AT ALL COSTS. Anyone have a suggestion on getting their attention?

  • Da
      17th of May, 2008
    0 Votes

    great advise!

  • Da
      17th of May, 2008
    0 Votes

    great advice given by customer service on how to cancel automatic billing and shipping

  • Re
      23rd of May, 2008
    0 Votes

    cancel anything got to do with biotab nutriceuticals i was told that i can get a sample for free and all i had to pay was .97cents next thing i know i was charge $49.00 so i want my money credit back to my account i paid the shipping and handle.cancel this order please.

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