Biotab Neutriceuticals / Withdrew money from account on cancelled order
The trial size of Extenze was ordered for my fiancé on my bank account on 4/2/08. The customer service rep was instructed not to take anymore money from my bank account, to cancel the order in my name, and to put the order in my fiancé’s name.
Extenze has since withdrew money from my account four times in one month, April, after the order was cancelled, and has not refunded my money. They have caused my bank account to be overdrawn.
This company has poor customer service practices and something needs to be done about it.