The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Bio Labs Wrinkle Cream / Have not received refund for $91.52

1 FL, United States

I had started an online purchase for revesterol and stopped when I saw the price. A solicitor (Jake) called me and said they would drop the price and never charge more than 36.99. Plus 6. something for shipping. He said they had a cream they reccommended to use with the vitamin. I asked the cost and her repeated that I would never be charged more than 36.99.

He promised delivery by 06/08/09. It did not arrive. I saw the package when I returned from vacation. Then in addition to the charge I saw another charge for $91.52 I called many times and finally spoke with a rep and got the RMA numbers for each product.

I taped the numbers to each product and Fed Exd them to FL. I received a refund for the 36.99 on 07/06/09. I have called 8 times since and have explaind to numerous non English speaking reps. No one can tell me why the money has not been reunded. I have filed a complaint with my bank and will also do so with the States Atty.

This company is a Sham.

Lb

Post your comment