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Binverse / UNAUTHORIZED CHARGE

1 South Africa Review updated:

I WAS LOOKING FOR THE SOUNDTRACK FOR THE MOVIE NO RESERVATIONS AND CAME ACROSS BINVERSE. SIGNED UP AS REQUESTED. WAS STILL IN THE PROCESS OF SIGNING UP WHEN THE SITE RE-DIRECTED ME TO ANOTHER SITE CALLED "FIRST LOAD" WHICH IMMEDIATELY OPENED WITH PORNOGRAPHIC PICTURES. I SIMPLY CLOSED THE SITE AND THOUGHT NO FURTHER ABOUT IT. TWO WEEKS LATER I HAD A CALL FROM MY CREDIT CARD PROVIDER TO ADVISE ME THAT A CHARGE OF R400.00 HAD BEEN DRAWN AND WAS IT LEGITIMATE. OBVIOUSLY NOT. I HAVE ASKED THEM TO ATTEMPT TO GET THE MONEY BACK BUT READING THE OTHER COMPLAINTS RELATING TO THIS SAME ISSUE AM UNLIKELY TO.

Dd
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Comments

  • Jo
      10th of Aug, 2010
    0 Votes

    There is no reminder of the 14 days trial expiration. I signed up and immediately called to cancel but no one answered. After 14 days, they automatically deducted $99.96 from PayPal without prior notice. I finally got a hold of a customer representative and they didn't take back their charges for the service that I don't use and have not received. I'm filling a complaint with PayPal and hope to get money back.

  • Ma
      11th of Aug, 2010
    0 Votes

    Exactly the same thing happened to me. Hope you get your money back. I am huunting for another phone number to call and speak with an official with this so-called company.

  • Ma
      20th of Aug, 2010
    0 Votes

    Thank you to Binverse for contacting me. I resent my email message again asking for a refund, and they responded and gave my my refund. This has impressed me and wanted to report my success. Just be very careful when you subscribe to a free trial - make sure you read all the fine print and every word beforehand. I am attaching a copy of the email I received from them and also would like to say PayPal also contacted me giving me the same information.

    Dear mandlbowen,

    thank you very much for your feedback and for getting in touch with us.

    First of all I am sorry that you could not use our service due to technical problems. If you would like to use Binverse in the future please do not hesitate to contact our customer service team. I am sure our technical department will solve any problems with using our service.

    I understand your situation now so I have already initiated a refund to your PayPal account.

    You will not be able to use your current account with Binverse anymore but you are very welcome to sign up again and maybe choose a monthly plan, just as you wish.

    Please understand that it might take a few days until the money is refunded.

    If you have any questions please do not hesitate to ask, we will be glad to help.

    Kind regards,

    Your Binverse Team

    Binverse, Inc.

    http://binverse.com/index.cfm?DL

  • Je
      1st of Sep, 2010
    0 Votes

    Dear All Binverse Victim :

    I am not so lucky can get refund from Paypal, I was charged by credit card.
    I try every possible way to submit a complaint.

    FTC, Internet Fraud Center ...
    http://www.usa.gov/Citizen/Topics/Internet_Fraud.shtml

    I even ask the [protected]@leaseweb.com" to stop the web running.

    PLS populate the following info, for any victim needed.

    TKS !

    Danoff, Richard [protected]@binverse.com
    Binverse, Inc.
    2125 Center Ave.
    Suite 507
    Fort Lee, New Jersey 07024
    United States
    +1.2014080044 Fax -- +1.8664395144

    www.binverse.com canonical name = binverse.com.
    Name: binverse.com
    Address: 95.211.12.10

    inetnum: 95.211.0.0 - 95.211.255.255
    org: ORG-OB3-RIPE
    [protected]-c: LSW1-RIPE
    tech-c: LSW1-RIPE
    netname: NL-LEASEWEB-20080724
    descr: LeaseWeb B.V.
    country: NL
    status: ALLOCATED PA
    remarks: Please send email to [protected]@leaseweb.com for complaints

  • Wi
      20th of Sep, 2010
    0 Votes
    Binverse - Free Trial Scam
    Philippines
    binverse.com

    I so hate this company. The Free Trial is a total scam. I didnt use any of their services yet they charged me. Good thing PAYPAL was quick to resolve. If ever you guys are planning to get a binverse, think again.

  • Fe
      12th of Oct, 2010
    0 Votes
    Binverse - unfear $99.90 charge in my credit card
    Binverse
    United States
    binverse.com

    I want to know if someone is taking legal action agains this company, i am already looking for a lawyer to begin the process . Before this i sent two e-mails to Binverse trying to do things the right way, they just copy/paste twice the same response . Very disappointing way to get easy money

  • Bi
      9th of Jul, 2011
    0 Votes

    Dear DDL601,

    We are very sorry to hear that you were having problems with Binverse.

    First of all, we want to clarify that we are not related to "First Load" in any way. The only similarity between Binverse and “First Load” is that both are Usenet providers.

    Since we don’t know what happened during your sign-up process we would like to ask you to write an email with further information to [protected]@binverse.com. We will do our best to solve the problem.

    Best regards,
    Your Binverse Team

  • Co
      28th of Jan, 2012
    0 Votes

    What's up with all the WE stuff? I find it interesting that you would want someone to contact your "media relations" department when your New Jersey Listed business shows 1 employee making $79, 000 annually. That makes YOU the President, CEO, CFO, HR dept. Manager, Director, Supervisor, as well as the "media relations" dept. You should be able to handle any problems that arrise without the shameful act of having someone email a false dept. that only YOU sit in anyway!
    Shame on you!!! Just another scam artist bilking the unwary with BS.
    Those of us who operate "honest" businesses can only hope shysters like you get hemorrhoids and live to be a thousand!!!
    Binverse TEAM my butt!!!

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