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Binverse / Scam!

1 Indonesia Review updated:

Everything started when I need software for my laptop. It was night and I could not find a software store to open so I was googling and found Binverse with all the words of his ads are promising. I signed up and gave up $ 1 registration fee separately. I think it's okay, because they mentioned the 14-day free trial and you are free to cancel it. My carelessness, I do not see in detail how to cancel. After I tried, it was very disappointing download speeds, slow! I decided to not use Binverse services. Later On February 6th I received an email from pay pal tranksaksi for $ 21.99!! without prior notice to the email address I registered to binverse. Binverse very difficult initially in contact via email [protected]@binverse.com. Finally I contacted pay pal and complain about the unauthorized payment reply. And dated February 7 I received an email from me telling Binverse which gives details of the account. All the legal ways I have tried and I really hope that the parties Binverse improve their marketing way and do business in honest way! and please...give back my money!!

BEWARE THE BINVERSE!
Thanks!

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Comments

  • Pe
      17th of Apr, 2010
    0 Votes

    Binverse is a SCAM. DO NOT use your Paypal account, they imbed a Recurring Payment in your Paypal account when you send them the 1.00 for the trial period. Thereafter, Binverse charge your Paypal account without you aware of them. Once you aware of them, they WILL NOT refund you. So DO NOT pay them with Paypal or Credit Card. Binverse is a SCAM. No ligitimate business using their contact system. They use contact system so you do not have proof between you and them. You can not reply their email but need to fill out a different contact to send them. Therefore you have no record of your complaint.

    Login your Paypal and remove Recurring Payment immediately or else they will able to charge your account at any time. Contact Paypal if you need instruction how to remove the Recurring Payment Binverse imbed in your Paypal account without your authorization.

  • Je
      1st of Jul, 2010
    0 Votes
    Binverse - Binverse Automatically Charged My Account
    Binverse
    United States

    Binverse automatically charged my paypal account even though I never used the service after a "free" trial. I called and was connected with an Indian telemarketer who was rude, hung up on me and told me that there was no one else to help me. They refuse to give me my money back...it is a scam do not use this service. I have tried calling back twelve times and now I simply get an answering service.

  • Le
      11th of Jul, 2010
    0 Votes

    Unfortunately you are not alone. They are scamming people left and right. Paypal needs to kick this companies [censor]!

  • Hu
      13th of Jul, 2010
    0 Votes

    Just contact paypal because they will refund you. In binverse they don't explaing any where in their site that you will subscribe to them in your paypal account. I had the same problem but paypal refunded me... even when binverse said that they would refund.

    Binverse have a bad support, the trial doesn't work and even the files are *****, so there is no point using this service . In the end the trial is another scam for them to charge your credit card.

  • Le
      13th of Jul, 2010
    0 Votes

    Paypal has refunded me but get this, Binverse emails me saying they will do me a favour this one time and refund me in 2 weeks. Go to hell binverse! Freakin scam artists. Powerusenet all the way!!

  • Cu
      21st of Jul, 2010
    0 Votes
    Binverse - 14 day free trial
    binverse
    United States

    bloody rip off dont do it is all i can say cost me 70 quid they didnt av authorisation to take the money i av contacted my bank and pay pal about em so i hopefully should get my cash back! bxxxxxxxxxxxxxtds

  • Bi
      22nd of Jul, 2010
    0 Votes

    Dear cullimore,

    We are sorry to hear that you experienced problems with our service and we would very much like to resolve this issue but we need to know the email address you signed up with.
    In order to solve your problem we kindly ask you to contact our customer service. Please send your request directly to [protected]@binverse.com.
    We would like to point out that memberships at Binverse turn into a paid account if not canceled within the free trial period. However, if you have not used your account so far we would gladly refund your money.

    Best regards,
    Your Binverse Team

  • Bi
      22nd of Jul, 2010
    0 Votes

    Dear cullimore,

    We are sorry to hear that you experienced problems with our service and we would very much like to solve this issue but we need to know the email address you signed up with.
    In order to solve your problem we kindly ask you to contact our customer service. Please send your request directly to [protected]@binverse.com.
    We would also like to point out that memberships at Binverse turn into a paid account if not canceled within the free trial period. However, if you have not used your account so far we would gladly refund your money.

    Best regards,
    Your Binverse Team

  • Me
      6th of Aug, 2010
    0 Votes
    Binverse - binverse free trial
    Home
    Brazil

    I applied for a binverse free trial. They imediately charged twice US$ 3, so I don't understand what kind of 'free' stuff is this. It's not easy to stop the free trial, there is no such an option offered. It seems to be a kind of trap.

  • Mk
      14th of Aug, 2010
    0 Votes

    I got SCAMED too, they have a perfect little paypal scam going on, paypal is on their side because it is a "digital service"

    you want to know the worst part, I NEVER USED IT, AND FORGOT ABOUT IT!! and of course thier is no refunds...


    DO NOT USE BINVESE UNLESS YOU WANT TO BE SCAMMED OUT OF OVER 100$!!!

  • Ma
      14th of Aug, 2010
    0 Votes

    FYI, I just tried to send a message to the address listed in the message that was supposedly from Binverse to Cullimore. I have copied and pasted the following message I received back:

    our message did not reach some or all of the intended recipients.

    Subject: refund please
    Sent: 8/14/2010 1:40 PM

    The following recipient(s) could not be reached:

    [protected]@binverse.com.' on 8/14/2010 1:40 PM
    The requested operation failed.


    They will tell you anything to get you off their back.

  • Je
      1st of Sep, 2010
    0 Votes

    Dear All Binverse Victim :

    I am not so lucky can get refund from Paypal, I was charged by credit card.
    I try every possible way to submit a complaint.

    FTC, Internet Fraud Center ...
    http://www.usa.gov/Citizen/Topics/Internet_Fraud.shtml

    I even ask the [protected]@leaseweb.com" to stop the web running.

    PLS populate the following info, for any victim needed.

    TKS !

    Danoff, Richard [protected]@binverse.com
    Binverse, Inc.
    2125 Center Ave.
    Suite 507
    Fort Lee, New Jersey 07024
    United States
    +1.2014080044 Fax -- +1.8664395144

    www.binverse.com canonical name = binverse.com.
    Name: binverse.com
    Address: 95.211.12.10

    inetnum: 95.211.0.0 - 95.211.255.255
    org: ORG-OB3-RIPE
    [protected]-c: LSW1-RIPE
    tech-c: LSW1-RIPE
    netname: NL-LEASEWEB-20080724
    descr: LeaseWeb B.V.
    country: NL
    status: ALLOCATED PA
    remarks: Please send email to [protected]@leaseweb.com for complaints

  • Je
      1st of Sep, 2010
    0 Votes

    FYI
    Call their CSC and complaint it !
    By phone - Toll Free US: (877) 352-1610, Non US: +1 201-408-0044

    *** Finally ***
    Hello jengjr lee,

    Thank you for contacting Binverse support. Listed below is the response to your inquiry submitted on 01.09.2010.

    As you did not cancel your account within the 14 days free trial, it was extended automatically into the yearly contract, which you agreed to during the registration process. However, as a sign of goodwill, we have just cancelled your account and initiated a refund of $99.96 for you. You will receive this money within the next few days. Thank you for contacting us.

    In order to enhence the quality of our support, we would really appreciate a rating of our support reply. Therefore, please follow the subsequent link:
    http://www.binverse.com/index.cfm?dl=sfb&sUUID=CD8AC268-EF4B-E150-311B76533C97F750

    Did we answer your questions? Contact a friendly support representative 24x7 for further assistance - http://binverse.com/index.cfm?DL=sf.

    Thanks for your continued business.

    Best regards,
    Binverse, Inc.

  • Fi
      7th of Aug, 2011
    0 Votes

    Yes they give you a 1 day notice telling you that sevice will be renew in 1 day and wanted to charge my paypal for another 99.96 ...

    Your Binverse service will renew in one day and your payment method on file will be charged $99.96.

    Alternatives:

    I have to quickly close my paypal account. It was dissapointing that paypal is not investigating on Binverse service despite my complaint to them

  • No
      15th of Sep, 2011
    0 Votes
    Binverse - If you provide them with your credit card info they will charge you 6.50 regardless if you signed up for the free trial or not
    Binverse
    United States

    If you provide them with your credit card info they will charge you 6.50 regardless if you signed up for the free trial or not. Cancel your card straight away!! Once your 14 "free" trial is over, you will be charged over $100 for a full year membership.

    If you used paypal to sign up, cancel your card on paypal because they will charge your paypal account $1 every month or so.

  • Bi
      17th of Sep, 2011
    +1 Votes

    Dear Nooble24,

    First of all we are very sorry to hear that you had problems with Binverse.

    To avoid any misapprehensions we would like to explain the general conception of our website. After signing up on binverse.com, you enter a membership depending on what package you chose (either the Premium 1-Month package for $29.98 or the Premium 6-Month package for $99.90). Payment is possible via credit card or PayPal.

    When choosing PayPal $1 will be charged by PayPal in order to make sure the account is verified. As mentioned several times during the sign up process as well as in the TOS (which have to be accepted by the customer) you have to cancel our service during the trial period if you do not want your membership to be converted into a paid contract. Otherwise you will enter the full membership depending on the chosen package. If you wish to retract your membership or cancel our service, you can do so either by using the Online Support Form or by clicking on the cancel button in the member area.

    If you have any concerns about Binverse or problems with signing up or cancelling, please feel free to send us an e-mail to [protected]@binverse.com. We will do our best to solve any problem and incorporate your suggestions.

    Best regards,
    Your Binverse Team

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