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Billion Stars Express / luggage damage - letter required

1 Singapore

Hi, I brought Billion Stars Express bus ticket online via Easybook.com and While coming from Singapore to KL, Malaysia on 19th Dec 2018. My luggage bag was damaged. In order to claim insurance for luggage bag damage. Need confirmation letter from bus company. I have already emailed you pics of bag and bus ticket. No response. Please check email from irfan.******@gmail.com in [email protected] and . Did not received any response yet. Also called to below customer care no +[protected], +[protected] no response. Please email me confirmation letter asap.

Please find the attached bus ticket copy and photo's of damaged luggage bag.

Bus Ticket No - [protected], [protected], [protected]

Bus No - WB 3011 C

Regards,
Irfan

Billion Stars Express
Billion Stars Express

Ir
Jan 7, 2019

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