I took my 1993 gmc safari to bill siedles for diagnostic and repair. The diagnostic was completed and the repairs affected. But upon return of my car i noticed that the transmission was no longer shifting properly. The parts of the vehicle that were repaired were indirectly connected to the operation of my transmission but were electronic units. Per an independent transmission shop, the electronic part would not have affected the mechanical operation of the transmission itself.
When i called the service adviser called john and tried to report the problem to him he became very defensive and began to state that the van came in to him with transmission problems. A clear lie on his behalf. Again although the parts repaired do affect the transmissions operation they do not affect the mechanical parts of the transmission itself.
I have spoken to others in my industry, the car industry, and i have been made aware that bill siedles mechanical shop has in fact been subject to many unhappy customer complaints.
To future customers, please be careful, in my opinion, bill siedles is a high profile scam shop, your better off going to a mom and pop, or back yard mechanic.