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Bill Seidle Chevrolet / Shoddy business practices

1 14138 State Road 50Clermont, United States Review updated:
Contact information:
Phone: 352- 394-6178

To: Edward Peper, Jr, General Manager
Re: Bill Seidle Chevrolet, Clermont Florida
Jan 8, 2007

I went to the internet for Bill Seidle and found that I am not alone in my dissatisfaction with the work or lying ways of the employees. A $400 plus repair job cost me $1704.95. I was charged for parts never installed, billed for a core charge and when I requested the old parts, was told it would cost me $25 more. Never received all of the replaced parts, so don't know if they were replaced in whole or piece meal.
The U-joint was dropped and I was charged for a new one but the pictures prove it was never replaced. Was told they replaced one of the four caps on it and charged for a new one. The starter worked fine until the day I picked the car up and was told the started was shot. They had put 3 miles on the truck during the week they had it and it started fine ever time I was there. I say they broke the post off the starter solenoid buy using the super charger to turn the engine over. They said they never replace just a solenoid, only the whole thing.
First day was told over the phone, the battery was shot and it needed new tires. I went and retrieved the almost new battery and took it to the place I bought it and it checked out perfect and is still doing fine. The tire have 3/16 tread over the wear bars.
I could go on and on about the shady dealings and evasive and self protecting answers. I told them one doesn't ask the bank robbers if they robbed a bank !!!!!!!

Any comments please feel free to email me @ Cagy2@aol.com
John Grafton
Clermont, Fl.
34711

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Comments

  • Be
      8th of Jul, 2007
    0 Votes
    Bill Seidle Chevrolet - Charges for working on a properly functioning alternator
    United States

    On May 9, 2007 my 03 Corvette had a dead battery. I live in CA and keep the vett at a friend's house in Clermont, FL. My friend took the car to Bill Seidle Chevrolet and told them to replace the battery. The garage told my friend that the vehicle would need a dx test. My friend knows minimal about cars and agreed. The garage then came to the conclusion that the battery & alternator needed to be replaced in addition to the fuel injection system being cleaned. The bill went from an approx $100 battery to now $1200. My friend said that the mechanic needed to relay these findings to me, the owner. I asked how these conclusions were reached (the car only has 25K mi). The mechanic says it's his "opinion". I state to only replace the battery. They proceed to charge $272.69 for R&R of alternator they said they removed and dx in 15 min. They would not release the car until the bill was paid. I had my friend take the car to another shop in town. They dx the alternator as functioning normally via their computer testing - WITHOUT removing the alternator. Also, computer readouts on car have always read normal loads. Hummm. Makes you wonder if Bill Seidle's needed some $$$ that day by trumping up charges to an unknowing elderly man in an expensive car with California plates, or, are their mechanics really that incompetent that they are unaware of how to push the control buttons in the vehicle to read the readouts.

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