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Biggerbooks.comworst return policy

Bought a textbook from www.biggerbooks.com and had the worst time. They promised fast shipping and when my order did not arrive I asked about my order status and they claimed that order was shipped. Then I asked for a tracking number and got another empty promise.
I contacted their support and asked them to cancel my order and they said that I have to wait for my book and then I have to ship it back and that was the only way to get a refund. What a joke.
Then they said that I will have to pay for return shipping, and will be charged a restocking fee! I must say that Biggerbooks has the worst return policy.
Will not buy from them again!

Br
May 09, 2017

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