Big Screen Center / tardy delivery - bad customer service
Big Screen Center is the worst company I have ever delt with in terms of customer service. They are quick to charge your card and slow to get you the merchandise. I placed an order on Jan. 5 and I was assured I would receive it by Jan. 15 at the latest. When I called on Jan. 15 it was no where to be seen. Over the 2 weeks I talked to 4 different customer service reps and managers and I honestly received a different story about where my merch was from each. They lied and were completely ambiguous about all information. They blamed the problem on everyone but themselves and refused to give any refund. The kicker is they even threatened to charge me a cancellation fee when I asked to cancel my order. Because of their bad business I have had to pay $1, 000 to rent merch similar to what I ordered. I will never do business with Big Screen Center again and I urge you to do the same.