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Big Moose Harley-Davidson / lost sale due to attitude problem

1 United States Review updated:
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Salesman named Cody was very unprofessional; was more interested in making a sale than pleasing the customer. When we decided to wait on the purchase of a 2007 Road King, he refused to talk with us any more.

We were on the start of our week of vacation & decided to postpone the purchase until we came back. This upset Cody so much that he refused to discuss any further questions that we had.

Once we returned home from vacation, we did purchase a 2007 Road King - just not from Big Moose or Cody!

As there are Harley dealers everywhere, we feel that we will never have to enter the Portland Big Moose Harley store again.

Va
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Comments

  • Qu
      9th of May, 2010
    0 Votes

    This is a sad deal. And lots of people feel the same way. Their service should be better.

  • Sp
      27th of Jul, 2010
    0 Votes

    I was thinking of purchasing a new 2010 Ultra from these folks but based upon this and some other posts of seen elsewhere, I'm beginning to rethink it. Maybe I'll just keep riding my metric.

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