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Big Fish Games


Unauthorized Charges - No Customer Service

Complaint Rating:  78 % with 9 votes
78% 9
Contact information:
Big Fish Games
New York
United States
They started billing my charge card for monthly membership shortly after I took advantage of an offer they sent me through the regular postal system. The offer was to purchase a single game using the discounted coupon code. I guess they felt this was a license to steal. I didn't pickup on the charges for 2 months. They have "the best customer service guaranteed, " according to their web page. You'll have a hard time finding anyway to contact them at all!
Complaint comments Comments (2) Complaint country United States Complaint category Unauthorized Charges


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N  21st of Oct, 2010 by    0 Votes
Big Fish Games prides ourselves in helping every customer individually so that we can present a suitable solution for any issue. We have an A+ rating with the Better Business Bureau (BBB) and will work hard to help every customer with any issue they may have when using our site or games.

We can be contacted directly at: http://bigfishgames.custhelp.com
N  21st of Feb, 2012 by    0 Votes
i have purchased prime suspect and when i try to play the puzzle's there are no batteries so you cant play the ones where you need a battery.

Kate Walsh

951 208-1963

i cant play the game Why?

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Big Fish Games Logo Big Fish Games
Customer Care Service
333 Elliott Ave W Ste 200
United States - 98119
+1 866 921 XXXX
+1 206 213 XXXX
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