Menu
Bidwiz.co.uk Customer Service Phone, Email, Contacts

Bidwiz.co.uk
reviews & complaints

www.bidwiz.co.uk
www.bidwiz.co.uk

Learn how the rating is calculated

1.3 14 Reviews

Bidwiz.co.uk Complaints Summary

1 Resolved
13 Unresolved
Our verdict: If considering services from Bidwiz.co.uk with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Bidwiz.co.uk has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Bidwiz.co.uk. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bidwiz.co.uk reviews & complaints 14

Sort by:

Newest Bidwiz.co.uk reviews & complaints

ComplaintsBoard
N
3:04 am EDT

Bidwiz.co.uk Bidwiz scam

These people are nothing but scammers and they owe me my money. I wasted a lot of money, made lots of bids and actually won 4 items. I was pretty excited, but unfortunately I never received anything.
I contacted Bidwiz many times and they claimed that my items were shipped but they never arrived. Bidwiz told me one and the same thing and when I asked for a tracking number they said that they can't give it to me. Are you kidding me? That only proved that they never shipped anything and simply stole my money.
Do not trust Bidwiz, they are horrible!

Read full review of Bidwiz.co.uk
Hide full review
ComplaintsBoard
J
7:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Bidwiz.co.uk Auction sight

Hi i have won 2 items from bidwiz and after a large number of phone calls and emails no one has bothered to replie or to get in touch with me i cannot log into my account has bidwiz closed and done a runner i won a iphone 6s plus in august and also a samsung galaxy7edge what has happened to my winning items and if bidwiz are taking bids with no intention of sending winning items is this not fraud

Read full review of Bidwiz.co.uk
Hide full review
ComplaintsBoard
E
7:22 am EDT

Bidwiz.co.uk Fraudulent charges!!

Used this BiDWiZ website in the past but did not had a chance to win anything.
Recently I noticed a charge which came from BiDWiZ. They took my money from y account without my permission. I did not use their website for a long time now and already forgot about it! I contacted these scammers and demanded some reasonable explanation and my money back, but they decided to ignore me and never replied! This site should be investigated and shut down! Avoid at all costs!

Read full review of Bidwiz.co.uk
Hide full review

Is Bidwiz.co.uk legit?

Our verdict: Complaints Board's detailed analysis reveals Bidwiz.co.uk as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Bidwiz.co.uk, thereby safeguarding their personal and financial interests.

Bidwiz.co.uk earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Bidwiz.co.uk shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 7% of 0 complaints being resolved, Bidwiz.co.uk slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using bidwiz.co.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Bidwiz.co.uk protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

If you purchased a website from Bidwiz.co.uk that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.

We conducted a search on social media and found several negative reviews related to Bidwiz.co.uk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Bidwiz.co.uk. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Bidwiz.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
S
6:30 am EDT

Bidwiz.co.uk Auction site

December 2015 I paid into the account to start bidding it said free registration on front page. I used up my bids and thought no more about it. In January they took £59 from my account without my permission and the bank said they could not refund it however they have stopped any more money being taken. I can not afford to lose £59 and need to know if there is any way of getting this money back. There is no where on the front page or accounts page that says you have to pay a membership fee. This site is still up and running and with so many complaints including people not receiving won items should this not be stopped.

Read full review of Bidwiz.co.uk
Hide full review
ComplaintsBoard
C
1:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Bidwiz.co.uk Money taken from Bank Accounts

Hi everyone I have seen your comments about Bidwiz and before I was taken in I have cancelled my Bankcard. This is to stop them from taken any money from my account, basically you get a new card but your account stays the same even with pin numbers. After all it is the card number they have not your account number, so please cancel it before any more money goes out. Luckily for me I have only lost £20 but it could of been a lot more and I am sorry lots of people have lost more. I hope they catch up with them soon and shut the website down.

Read full review of Bidwiz.co.uk and 2 comments
Hide full review
2 comments
Add a comment
M
M
michele weir
, US
Mar 26, 2016 1:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have asked for my daughters money to be refunded will wait and see if it is she only get pocket money which she saves not fair SCAM SCAM

A
A
Angelfacemary
, GB
Dec 07, 2015 6:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi
Just found out that they have taken taken £59.99 from my account and yet i only bought one lot of bids for £20.00. I have emailed them and got a snooty email back saying i ticked the box, they have said i need to cancel my subscription but what about the money that is still in my account? I have contacted my bank fraud team and are waiting for call back. How can people get away with things like this?

ComplaintsBoard
R
5:21 am EST

Bidwiz.co.uk Bidding Website

On 2nd November I bid for an item on this website and was appaled to discover that every time I bid for a particular item I was charged a £1 and even though I was unsuccessful in my bid I still had to pay £61. I have tried to contact them had no response and since logging on to their website I have received loads of junk mail. THIS WEBSITE NEEDS TO BE AVOIDED it really gives a false impression of what it does.

Read full review of Bidwiz.co.uk
Hide full review
ComplaintsBoard
R
2:10 am EST

Bidwiz.co.uk Unclear terms and conditions

I made the mistake of thinking it was mad bid.com, I wanted to try, I clicked a link to mad bid.com but was hijacked and did not realize that it not mad bid, I am a penshioner and cant afford to lose so much money, thsy have sent me a email telling me its costing me 1.99poundsevery day, I have emailed telling them to close my account, they do not make it clear that you have to buy the bids and also pay a daily subscription, also they say you cant leave for three months, this cant be right?.

Read full review of Bidwiz.co.uk and 1 comment
Hide full review
1 comment
Add a comment
G
G
glaminteriors
, US
Dec 27, 2015 5:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They are disgusting! Everyone needs to report them to trading standards! To take from a pensioner is low! You need to contact your bank and get them to cancel your card and not allow these lowlives to fleece you anymore.Fingers crossed you get this sorted.

ComplaintsBoard
G
9:01 am EDT

Bidwiz.co.uk Auction site

This auction sight is a complete rip off, hidden on one line near end of rules which is so obscure that 99% of people don't see it, are compulsory direct debit details. I along with several other folk have been conned into thinking that a one off payment was all you had to pay to bid in the auction, also I did not sign anything to say I was to pay direct debit, they have taken £59.99 out of my bank account, I always thought I had to sign for a direct debit to take place, unfortunately my bank cannot repay this back into my account therefore I have been out of pocket to pay my other bills. My bank have sent a cancellation notice for any more payments direct to them. Please everyone post on your Facebook page DO NOT JOIN RIP OFF BIDWIZ.

Read full review of Bidwiz.co.uk and 1 comment
Hide full review
1 comment
Add a comment
M
M
middleton
, GB
Oct 16, 2015 4:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hi on the 14th of October I signed up to bidwiz n deposited 20 pounds but they took 100 pound instead of 20 so I would like to request a refund for it back I have tried ringing them but no answer and emailing them but no reply want to know if its a legit site or can u help me

ComplaintsBoard
R
10:14 am EDT

Bidwiz.co.uk Cannot use website!

On 23rd August 2015, I joined Bidwiz.co.UK by paying £20.00 via my Visa debit card. I then went onto the auction site to bid for an Apple tablet but unlike the demo that is shown in the video, there is actually no leaderboard! Therefore you cannot bid at all and your money is wasted. They have my £20.00 and there's nothing I can do. I've emailed them twice and had no response. I looked at another advertising email that I received from them today and went to the 'help' section. When I clicked on this a message came up saying 'website non existent'.
This led me to your site to report it as a scam.

Read full review of Bidwiz.co.uk and 1 comment
Hide full review
1 comment
Add a comment
C
C
Charles McQuigg
, US
Sep 30, 2015 6:47 am EDT

Took out £20 subscription to the above company on or about 15th Sept.
Have now also been charged a further £59.99 which I have not authorised, on 29th Sept.
I am a 72 year old pensioner and cannot afford such scams.

ComplaintsBoard
J
3:23 pm EDT

Bidwiz.co.uk scam

I joined bidwiz today and I bidded on a smart tv with 15 minutes to go. Then when the auction time we up they keep adding another 20 minutes again and again and it is still happening now it says I'm in first place to win the auction and they have took £20-00 from my bank I want my money back and unsubscribe from them. Lots of people have said it is a scam on comments.

Read full review of Bidwiz.co.uk and 1 comment
Hide full review
1 comment
Add a comment
C
C
christine watson
, GB
Nov 17, 2015 1:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi cancel your bankcard and get a new one, this stops anymore money going out and doesn't effect your account, you can still keep your pin numbers and also doesn't effect your direct debts.
They only have your Bankcard number not your account number.
I hope they catch up with them soon and shut the website down.

ComplaintsBoard
K
10:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bidwiz.co.uk UNauthorised money withdrawal from my account

While signing up /buying bids Bidwiz gave wrong impression that that was just one off payment. Nowhere in the website, except for just one line as part of the terms and conditions, it says that there is a compulsory minimum 3 month subscription fee of (£59.99). Just one line for whole of the web site! which could be missed by 99% of the people. Also, while signing up, there is a box to tick to confirm that-we have read the terms and condition. But no link to click on and read. Also they said every new member receives a free gift with in 15 days?, which clearly has not been sent.
I bought £20 worth bids with the impression that that was just a one off payment, for unsuccessful bidding. After that day I had not even visited that site again. I have just noticed that my account went into overdraft, and I was puzzled as I have not been using that account for a while. This bidwiz has been taking £59.99 every month. How can I get my money back? I have reported to my bank immediately, but not sure if they can do anything about it to get the refund?

Read full review of Bidwiz.co.uk and 5 comments
Hide full review
5 comments
Add a comment
T
T
tracey113
, GB
Apr 09, 2016 3:32 am EDT

Hi I have been ripped off by few different companies for months however I got sick of it and after a long phone call to my bank I had 457.27 refunded always worth a try hope this helps x

C
C
christine watson
, GB
Nov 17, 2015 2:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi cancel your Bankcard and get a new one, it doesn't effect your account and your direct debits, you can even keep your pin numbers.
They only have your Bankcard Number not your account number. Contact your Fraud team in your bank about the loss of money.

A
A
Agnes Hay
, US
Sep 11, 2015 1:26 am EDT

I have been scamed to, they have been taking 59 pound from my account for months, anyone know how to cancell the subscription fee.

R
R
Roger Womack
, US
Aug 27, 2015 9:39 am EDT

Exactly as described scenario as above, well & truly ripped off I called the No on my bank statement [protected] and got an almost instant reply, but she sounded as though she was fielding off similar calls all day long, very well versed & practised, should try working for a living rather than stealing honest folk's money.

G
G
george watts
Ross-on-Wye, GB
Jul 18, 2015 6:31 am EDT

reading the letter above is just how it happened to me, how do we cancei our d.debit.it is a scam,
how can it be allowed on our computers.

ComplaintsBoard
S
9:24 am EST

Bidwiz.co.uk So annoyed about this site

I won an IPAD 2 from the spanish bidwiz on the 21st august 2012, i still have not got the product and all i get when sending e-mails is automated responses or the same e-mail saying that they have to check out my details before it gets sent! THAT DOES NOT TAKE 3 MONTHS BIDWIZ! So annoyed about this site! Wasted over €150!

Read full review of Bidwiz.co.uk and 2 comments
Hide full review
2 comments
Add a comment
P
P
Pilikape
, US
Jun 18, 2012 5:03 am EDT

Won 2 items from this online bidding site 4 months ago, and still waiting to receive the items. They claim 30 working days for goods to arrive. Have emailed and phoned customer services to no avail. Everything gets ignored.

I
I
itismark
Preston, GB
Jul 28, 2014 7:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

BIDWIZ is a company who takes money from your account without authorization I have reported this to the trading standards and the police because this is theft. I have also contacted my bank so now they are also investigating this company with I view to getting these funds back

ComplaintsBoard
C
10:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bidwiz.co.uk Scam!

This service is a rip off, not recommended. Over charged me, then stated there is a subscription charge plus cost of bids and you often not win anything and therefore no product. You are not guarented to get anything. I spent £28 then got charged another £59.99 subscription, won no product either. That is a lot of money wasted. I had complained about this and had an email back telling me to read T & C's. Strangely enough, the T&C's had just ben updated prior to sending me the info to cover themselves. If you wn a product, you buy at that price plus the subscription and bids. Can cost you far more than buying in shops. Totally avoid.

Read full review of Bidwiz.co.uk and 56 comments
Hide full review
56 comments
Add a comment
K
K
katerina k
, US
May 15, 2016 2:40 pm EDT

Stay away from this site! It is fraud. I spend 20 p and then after 15 days they took 59.99 p from my debit card without my premmision! After several e-mails their reply was that there is a monthly subscription of 59.99p. which is not mentioned anywhere!
I contacted my bank and they told me from now on if they try to take more money the bank will refund me... I also reported the fraud on ( actionfraud.police.uk) and if some of the victims of BIBWIZ do the same I hope that they will be stopped...

L
L
LaineyC
, GB
Mar 29, 2016 11:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was just checking my bank account and noticed that l had been charged 59.99 from bids is, l had not even had any bids only ever went on the site once and spent £10.00 and won zilch! How dare they do this scam. I am now going to complain and also check that l have not been charged each month for something l have definitely not agreed to! This is absolutely ridiculous and down and out fraud!
Elaine C

M
M
michele weir
, US
Mar 26, 2016 1:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

this is a scam company as my 18 yr old found out she has had all her money taken out of her bank due to this company THIS IS TO WARN OTHER PEOPLE DONT GET INVOLED WITH THIS COMPANY

G
G
Gill charmley
, GB
Jan 28, 2016 7:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

Taken over£200 from my bank account after I bid for one item over Xmas which incident I didn't win I've asked for a refund but not heard anything back from them

J
J
joelkuriakose
, GB
Jan 30, 2016 12:23 pm EST

Hello can u tell me how to do the payment because i just won a ps4 and dont now how to do the payment, they say i have to put all the identification files in but i dont now how to make a indentification file and they say to put the username in then the email and im jus so confused and i really wanted a ps4 becuase i never had a console in my life before.

M
M
Mike Neve
, US
Jan 28, 2016 1:00 pm EST

I'm 63, in ill health and paid £20 to bid on Bidwiz, but its cost me £59.99 extra with no sign of a requested refund, even after repeated e mails to this sites despicable customer services.
I have reported them to actionfraud.co.uk which is the Met police site for reporting dodgy practises, and I ask that everyone who have had negative dealings with this company to do the same, the sooner these people are investigated the better for everyone.
Just a final warning to anyone who are thinking on Bidwiz.co.uk, DONT BOTHER, as you will be wasting your time and money

J
J
James.hodgkinson
, GB
Nov 20, 2015 1:32 pm EST

Spent £20 on this site mad bid.com 4 weeks ago just looked at my bank account and seen this company has took an unauthorised payment from my bank account for £59.99 reported to bank to be told have you read the terms and conditions that was not provided at time of first bid or in very small print so bank told they can't get money back but have cancelled so called contract /agreement this site is a total rip off I have emailed them and have got no reply the contact no.is a total waste of a phone call be warned stay away from this site if you are after a a bargain try eBay not this televised site wich is extortionate bogus and glorified theft

A
A
Alan Close
, US
Aug 28, 2015 6:01 am EDT

This company is just taken 59.99 from my account without my permission with no warning i have just read another complaint of same thing, seems this scam is widespread

L
L
Laxmi Sharma
, US
Oct 21, 2015 9:27 am EDT

This is a comoletely fraude online bidding, I spent over £2000, won 4-6 items. got only 2 after 2 months and rest never reached.Lot of mails and phone with no luck only random mails I am getting is my account is being investigate due to some irregularities.

R
R
Richyboy
, US
Oct 10, 2015 1:52 am EDT

Looked at the site. Had my doubts. Searched for reviews. Read this page. Confirmed what I thought. You no what they say... If it looks too good to be true, it probably is!

ComplaintsBoard
O
12:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bidwiz.co.uk Taking money for goods and not supplying

I have won three auctions and spent roughly £200 and received nothing. They were supposed to give me a phone call about a game console I won as in, did i want play station or Xbox, I have had no phone call. I have also won 2 i pads nothing has arrived and I am over the maximum stated delivery time which is 30 days.
I have repeatedly emailed Bid wiz with no reply's. at least 5-6 emails probably more!
They have replied once on Facebook saying I must wait longer. If you look on there face book page everyone is chasing there prizes!
These guys need stopped there taking to many peoples money and not giving anything in return!

Read full review of Bidwiz.co.uk and 8 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
8 comments
Add a comment
C
C
Carol King
, US
Apr 21, 2016 1:38 pm EDT

This service is a rip off, I joined and started with the FREE bids to get a feel of and you are NOT guaranteed to get anything. I requested a refund for mis-information and I just got an email back after they kept asking for the refund form that I had sent many times and THEN they denied the refunds referring back to read T & C's...and had the F... cheek to list all the free bids I did.
DO NOT PROCEED ON THIS SITE UNLESS YOU HAVE MONEY TO THROW AWAY

G
G
glaminteriors
, US
Dec 25, 2015 4:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I can also confirm that this is a scam site! After winning 3 auctions 6 months ago still nothing! They never answer emails! when you do manage to speak to someone they just tell you a pack of lies and say they will be in touch next week but NEVER do! I was constantly emailing and ringing and told them i will not leave this so they then said were not paying out as you have multiple accounts! I, m bloody livid! They are Liars and Thieves! They need to be stopped now! Ive seen messages off pensioners that they have wiped their bank accounts out! Making people go overdrawn then incur charges! They are the lowest of the low i dont know how they sleep at night! Everyone needs to report them for fraud and get rid of these lowlifes!

R
R
roger666rw
, GB
Sep 24, 2015 8:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

could i please cancel my payments to bidwiz asap your auctions are not to my taste

R
R
roger666rw
, GB
Sep 24, 2015 8:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

could i please cancel my payments to bidwiz asap

R
R
Roopert
, US
Oct 22, 2012 5:59 am EDT

If you don't read carefully the terms and conditions, you will loose a lot of money !

U
U
Urbote
, US
Oct 15, 2012 2:27 am EDT

They are thieves who take your money from your accounts without your agreement.

G
G
Goupil
, FR
Mar 04, 2013 6:27 am EST

I never received the iPad I "won" (in fact, i've paid almost 100 euros). I just can't understand why and how these crooks are still allowed to run their website ... It's pure fraud!

J
J
jiron
, ES
May 01, 2012 6:55 am EDT

I participated in various auctions and I can confirm that it is a fraud. I won several auctions and never received the product.
I'm form Spain.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Bidwiz.co.uk contacts

Phone number

+44 20 3318 6354

Website

www.bidwiz.co.uk

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Bidwiz.co.uk?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bidwiz.co.uk Customer Service. Initial Bidwiz.co.uk complaints should be directed to their team directly. You can find contact details for Bidwiz.co.uk above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bidwiz.co.uk. Discuss the issues you have had with Bidwiz.co.uk and work with their customer service team to find a resolution.