BidorBuy
reviews and complaints

Order number : [protected]
Seller : Doodah

I bought a condenser microphone from seller Doodah on the 17th of April 2018 using the bid or buy website. I received a confirmation of payment. From that day up untill now 22 May 2018, the product has not been delivered. I did a follow up and spoke to a lady who identified herself as Keora from Doodah. Sge said orders have been delayed and through email assured me my order will be delivered on the 10th of May. When day passed I emailed Keora she apologized for delay assured me orderhas been posted and she will send tracking number the following day. Following day nothing happened I emailed again and she said on the 17th the order will be delivered on my doorstep.

I think the seller is not going deliver the product.

May I have my money back

Thank you

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I have now order two things on the bidorbuy site, in march 2017 from fashion world #1500

And in august (Order no [protected]) the world online, I still havent received it and they are also not responding to my emails

Not happy, I am now scared to use bidorbuy

And it seems like I am fighting a losing battle, as clearly I will not get my money back, I am also upset as they ask you for the delivery address, but then they say you must pick it up from the post office, if that is the case I would rather go to the mall to buy things, if this is how online work... Its not worth it. But for now if I can just get my items I paid for, even if I must collect it at the post office

I bought power banks 10 of them from bid or buy. The sellers contacts number is [protected]@yahoo.com I eventually started talking to someone called kiran gopi.

I bought these pb's for resale in malawi. They are written 20000 mah capacity and heavily advertised. Discovered all these pbs are a fake imitation, my clients returned them all for a refund!

Some did not even work at all! The ones that work couldn't even fully charge a single phone!

This individual has been giving me a run around on email! I suspect he was buying time so my complaints time could even elapse.

Then he even has the audacity to tell me they will replace the one that is not working in my next order!

Guys like these will destroy bid or buys reputation! I lost a lot of money because of this person. You cannot allow people selling cheap chinese imitation products on the site! We want to trust bid or buy.. If that was the case I would rather take a risk and buy straight from chinese sites.

Over and above that I bought a car jump starter from 'lees wholesaler' again written 58000 mah which cannot even charge a laptop for 30 mins! Its a fact its not 58 000 mah yet another scam selling us imitations.

I received an email stating that my email address was registered under the name "abdul" for this site. I contacted them and explained that I never registered my email address and my name isn't even abdul. I asked them to remove me from their list and that I didn't want to receive any more emails from them. They responded that I needed to give them all of my personal information so they could verify my account. I responded back that I was in no way giving them any of my personal information for them to use fraudulently. I "unsubscribed" from their list 3 times and yet I am still receiving mail from them even after I told them i'd report them if they didn't stop.

I purchased a topple inverter through bidorbuy. The payment was processed and I received notification on 30 september 2016 that the payment had reflected in the bob pay account. On 3 october 2016 I received a response from the seller known as zibbedy that the delivery had been placed on hold as I had not given my full address. I admit that I am new to the sight, however I have been involved in business before and know that a phone call would have solved the problem. The fact that the order was placed on hold is because the was some other problem, l surmise a stock issue. I sent a strong worded e-mail with my full address. Please note that I had only omitted the postal code for hayfields in pietermaritzburg even though the item was to be couriered. I then gave the seller a negative rating. He went ballistic and gave me negative rating which is actually unwarranted as I had paid. The seller said that he did not want to deal with me. I actually felt likewise and requested my refund of r1570. Now bidorbuy is supposed to keep the money in safekeeping. They are now asking"the buyer"why I cannot be repaid from bidorbuy and why I have to wait a week for a refund from the buyer. The chaps I have dealt with at bidorbuy have ruled against the buyer, however their hands seem to be tied.
I notice that my emails are now unanswered. I am determined to inform other buyers that it is risky to use bid or buy unless the seller has a 100% rating.

I ordered items from seller TanyaViviers81 on 22 August 2016 and again on 1 September 2016. It is 15 September 2016 and I still don't have my items. After contacting the seller and learning that there was some ****-up with the postage, I gave the seller negative ratings on the site. I have the same issue with goman1. Today Simphiwe Xolani to inform me that my ratings will go under review because it is my fault that I do not yet have my items. I selected the only postage option available and as my listed address is my home address, I should have known somehow that the seller was going to send the parcel to the nearest post office (which it hasn't yet been delivered to anyway). I order online all of the time and have all my purchases delivered to my home, but according to Simphiwe and Sunita Williams I should have known that "Postal Service - Option 1" (as it says on the listing) means it will be shipped to the nearest, random post office. I am not able to get to post offices which is why I shop online. BOB has become more concerned with how their sellers look than ensuring that their buyers get the service they pay for. Simphiwe is also one of the most condescending "service deliverers" to ever assist me. I've requested that my account be closed once and for all whilst being R555.00 out of pocket with nothing to show for it. I was robbed. I suggest you stay away too.

I registered as a buyer and seller, and supplied my ID and Bank statement to them. Their website only stipulates which payment method i prefer from the buyer. I have since registration posted numerous products on Auction, ranging from 46" HD LED Tv's, Macbooks, Offroad Motorcycles etc, which means its costly and also big items. I have sold numerous products, and was only notified today, by Bidorby, that i must first courier all items to the buyers, then 24 hours after the buyer has recieved it, will i get paid. How much do they think multiple items, cost out of my own pocket. So i must sell on Bidorbuy, pay for their listings ads in advance, sell my products, contact the buyers via email and phone calls at my charges, and then courier the products again at my cost and then finally when the buyer or bidorbuy is happy, then 24 hours later will i get paid, and o yes, not the winning bid, but a different amount, because they already deducted their charges off 10 min after the auction was ended. but i have to fall into minus amounts and wait for payments from Bidorbuy. Bidorbuy DOES NOT inform, stipulate or advertise such procedures on their site, so i really think its illegal. Beware! Bidorbuy currently has more then 155 negative listings on the internet against them, and most of it refers to money. Makes you wonder ?

After years of using them without a hitch, this time they fouled up a credit card payment, sent a demand and then apologised saying it was all sorted and to ignore the message. What followed is that my account was blacklisted and removed from the site. I was asked to either make a payment by credit card by following a link that took me straight back to the blacklisted login and the message 'access denied' or 'pay into our bank account'. When queried they responded, 'We seems to be experiencing difficulty debiting American Express card and thus the debit is being rejected due to the large amount of online fraud currently banks have become stricter Please could you process a manual payemnt ...'. Why could they not process their own manual credit card payment - reply, ' The account has been Blacklisted off the Bidorbuy site, please process a manual payment in order for me to open the account and resolve this matter.' Hello! You blacklisted it and you can't yourselves unblacklist it - since it was your mistake to start with? Unbelievable!

I had registered with bob as a buyer after two weeks of buying I could not log into my acc I had a 100% positive rating with all my purchases and could not understand why I called them to find out that my boyfreind had three years ago had an acc with them with a bad rating so they blacklist me. I spoke to the ubrupt big shot morne who told me he can do as he wants I then sent an e mail toandy higgins only to be replied by cuan akal who said thats that the acc will remain closed I cant complete auctions won or log into my acc get info from people I already paid for goods. mr andy higgins why are you letting arogant people ruin your company wake up s. a is in a time where we demand service justice and fairness take controll before all is lost.