SUBMIT A COMPLAINT

[Resolved] Bharti Airtel / sim card problem

hi,
wen ever i switch on my mobie it says please insert sim card,
i have changed the handset, still it says the same, i.e : sim access error.
what to do now. all my bank details and important information is linked up with this number, i could not even tak another sim wth same number as the person with proofs has passed away.
my number is [protected]
manjusha.[protected]@gmail.com
pls respond me

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Airtel Presence's Response, Mar 13, 2017

    Dear Mr. Kruthiventi,

    This is with reference to your post, dated 12 March 2017.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

  • Airtel Presence's Response, Mar 16, 2017

    Dear Mr. Kruthiventi,

    This is with reference to your post dated 12 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

Pr
Mar 12, 2017

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