The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

[Resolved] Bharti Airtel / sim activation status

1 India Review updated:

i purchased a sim of Airtel around six months ago Of Mobile No. [protected] with all relevent documents and i chose lifetime validity.
After 8-10 days due to some technical fault my no. was diverted to other no.
i applied to block that sim by informing at Airtel Office Hoshangabad (M.P.), and i was given new sim with same mobile number with sim number [protected].
but till date this new sim is not activated.
I've submitted all relevent documents again but till now i've been given so many appologies (like server problem/will be done in 1-2 days) e.t.c.
Now i'm waiting for ur positive response or i'll be so disappointed by the services of Airtel.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Bharti Airtel Customer Care's Response, Dec 31, 2012

    Namaste Mr. Kumar,

    This is to inform you that your concern listed on 27 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  • Bharti Airtel Customer Care's Response, Feb 02, 2013

    Namaste Mr. Kumar,

    We would like to inform you that your concern listed 27 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at airtelpresence@in.airtel.com.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Sort by: UpDate | Rating

Comments

  • Ta
      2nd of Nov, 2007
    0 Votes

    I AGREE with the complaint and I suggest Airtel to be more careful & responsible with the customers.

  • Pr
      27th of Dec, 2012
    0 Votes

    my name is balakrishnan from tirupur (tamilnadu),
    i purchased a sim of Airtel around two months ago Of Mobile No. 9629274457 and i will given my proof voters id & ration card xerox copy. sim number 8991940000081365521, but till date this sim is not activated.

Post your comment