Bharti Airtel / billing fraud!
We have 2 Telephone connections from Airtel at our Noida office 314, Vishal Chambers, P-1, Sector -18, Noida. Tel No. 4312022 (in use since many years) & 4221472 (in use since last 2 months - new connection). The Payment against 4312022 are upto date, while due to non-receipt of the physical bill for 4221472, for the 1st month - the payment could not be made.
About a week back - while trying to make a call from 4312022 - the Automated voice response system gave the message "Due to non-payment of bill, outgoing call services has been stopped" - when we checked with the customer support - we were told that THOUGH THE PAYMENT IS UP TO DATE FOR 4312022 - OUTGOING CALL FACILITY ON THIS NUMBER HAS BEEN WITHDRAWN SINCE, THEY HAVE NOT RECEIVED PAYMENT FOR 4221472. this I feel is a breach of CONTRACT as far as a particular tel no. is concerned - WITH NO DUES & with NO BILLS received on the other number - how can AIRTEL Stop outgoing services!
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