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The good, the bad, and the ugly - discover what customers are saying about Bharat Matrimony

Welcome to our customer reviews and complaints page for Bharat Matrimony. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bharat Matrimony.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bharat Matrimony's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Bharat Matrimony, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Bharat Matrimony. Your feedback is an important part of our community and will help others make informed decisions.

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2:01 am EDT
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Bharat Matrimony is the Biggest Scam in India. They send invitations from Fake IDs to ensure users sign up for their Premium services and once you pay them Money they delete the profiles. I got invitations from 15 ladies who were asking for Money and when I refused, Bharat Matrimony deleted their Profiles. One lady also sent me her Flight Ticket to confirm...

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5:35 am EDT

Bharat Matrimony Poor consumer service

Meine Apne profile banane se pehle sabh conform kiya tha and profile bane ke bade pay kiya hai - yeah nahi ke profile baniye aure pay kare diya bharat Matrimony ko

Bharat matrimony ke worker kya work kare rahe hai - System se profile ate hai - vo Hme nahi dikhate profiles

Bharat matrimony ke worker bolte hai pay karne se pehle mere profile dekhne ke bade bhe kehte hai 12-14 profile daily show hoyege - aure ek worker aisa hai jo kehta hai unlimited Profile show hoyege

Pay karne ke bade mujh se kaha ja raha mein broden partner preference karo Age :- 25-30 kare do - Mujhe koi Business open ke liye person nahi chiye , marriage karne hai it's a very important relationship and long term relationship bharat Matrimony ko lagta hai mein apne future husband mein 5 years ka difference lo - Mujhe aisa karna hota tu iske liye jeevanshati site and betterhalf site other...option bhe hai bharat matrimony ko kyo pay karte mein

pay karne se pehle kuch aure bola rahe tha aure pay karne ke bade aure kuch bole rahe ho bus yeah h e lie work karta hai kya Bharat matrimony workers only money purpose not consumer service

Marriage relationship ke sath smart game kheil rahe ho bharat matrimony se cheap koan ho ga phire

Lying bolna , marriage word ke sath smart game kheilna , money or time waste karna - Yeah ek gunah hai

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3:51 am EDT
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I recharged for prime membership, they promised to refund Rs 500 back to my account. Also they promised to add 20 more contact numbers once i recharge After i recharged they didnt keep up their promises If i call customer care they're not polite, they're shouting over the call . They asked me to send email to customer care and their grievance officer but...

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9:05 am EDT
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I am a bharat matrimony member and registered to their service. I subscribed for 3 months membership and my id is M2820175. There are alot of fake profiles and fake numbers created in matrimony. Some of the brides posted wrong phone numbers and i have complained to to bharat matrimony for checking but no action was taken against the fake profiles nor update...

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3:55 am EDT
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I was a member in bharat matrimony and my membership was terminated without notice. There was a lot of fake profiles and people posting fake numbers and no waction was taken against them but action was taken against me. This is a stupid service and they eat up our money, .Please do not sign up or become a paid member to them

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11:20 pm EST
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Bharat Matrimony Looting customers

Bharatmatrimony is looting customers. I have created a profile for my sister and had taken 3 months' membership, and later renewed it for another 3 months. After having wasted 3 months' money twice, I now get calls from Bharatmatrimony to take another membership, which is community specific and, which they claim will improve prospects of searching and finding suitable match. Ironically, the same profiles get highlighted, which otherwise were visible through the already paid membership of Bharatmatrimony. The entire profile created in BM for my sister is visible in community portal, which I never created, and was hence copied from original profile. Now, I have to pay again in community portal to improve my prospects of finding and contacting suitable match! How cunning this could be? In community, again there are subcommunities, which means there are a min of 3 profiles created for one person by the BM. Now, how many times should we pay to view contact information of prospective alliances?

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akilansp
, IN
Feb 24, 2014 2:00 am EST

Dear Ms.Pallavi,

We regret for the inconvenience.
We would like to inform that By registering your profile through any of our domains, you explicitly authorize BM to automatically copy your profiles from BM domain to its Community Bases Matrimonial Sites based on member information relevance like caste, sub caste, religion, age, marital status etc.
The initiative is to get more response for you to find your ideal partner, also the paid services is not mandatory and you can upgrade whenever necessary based on the responses.
For any further assistance feel free to mail to helpdesk@bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
for happy marriages

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1:36 am EDT
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Bharat Matrimony automatic renewal abuse

Hi,

I want to complain against the 'automatic renewal' abuse on BM website.

This is a warning for all BM users, when subscribing, make sure you call your bank to set a low limit to your credit card online payments...because BM will automatically use/abuse your card to renew your membership.

10th of Sept 2013 I get a call from BM Marketing Team and say I DON'T WANT TO RENEW MEMBERSHIP

11th Sept 2013 My card is abusively used to renew an UNWANTED membership on grounds that the 'automatic renewal button was selected by default'

16th Sept 2013 My bank transfers the client portofolio to another bank and my account is CLOSED. The card they USED FOR RENEWAL was INVALIDATED

20th Sept 2013 I get my bank statement, I see BM took the money on the 11th of Sept

21th Sept 2013 I contact BM and ask for a refund. They refuse. Then I place a comment on mouthshut.com, sharing my bad experience with BM.
2 days later, they agree to refund 2 out of the 3 months of the renewal if I delete my comment from www.mouthshut.com

23 of Sept 2013 I send 4 emails to Refund Team to tell WHAT CARD TO USE FOR REFUND, as the one they used abusively was invalidated

23 of Sept 2013 Without considering my 4 previous emails, Refund team sends confirmation email: My INVALIDATED CARD WAS REFUNDED

24th of Sept- I call every 24h and I am told to wait until I am contacted
My previous bank CONFIRMED THEY REJECTED THE PAYMENT

6th of Oct till today, the same reply, 'Let us check'...

So, I am sharing this experience to let other people know that BM has dishonest procedures.
They call you and even if you refuse the renewal they use your card to renew.

I do not remember having seen any 'automatic renewal button ' when I confirmed my first payment, so I just think they put it later on. And said it was 'by default'..
Otherwise, why calling me?

Also, checking that my bank rejected the payment is a matter of a couple of hours, not of weeks. It just proves their unwillingness to solve a problem..

Conclusion: if you really want to deal with BM, make sure you call your bank first and set a limit on your online payments, so that the automatic renewal be rejected...

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Ridhi Ashok Kumar
, US
Sep 30, 2023 6:45 pm EDT
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I faced a similar issue , I purchased service one time and I was fedup with kind of services that I was getting, profiles were fake and same profiles were getting repeated.I purchased service for only 1 time and had categorically set auto renewal off, still they auto debited my account with the card information they had. I have raised complained but I have not been responded with anything yet. The auto renewal was triggered on 26th September, where as in my renewal date based on service taken was 19th so it looks like they categorically turned on the option for auto renewal and renewed the services without mu consent and now I am having a hard time to get refund for my hard earned money

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11:07 pm EDT
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Bharat Matrimony matrimonial website

Whether or not you intend to purchase blocks of time on this website, or want to just stay a free
member, you need to inform yourself about who and what you are dealing with, exposing your
personal photos and bio data to here - it is owned, staffed and run by a small group of ruthless, rude, uncaring, unhelpful, greedy, selfish and ill mannered characters.

They have no care for and no idea of what customer service really is - even though they are not the trustworthy ones, YOU will be a suspect if you have any valid complaints. From the female point of view, every single so called match or man that messaged me on his own on the site was either very old and ugly or - younger and a major player, not at all sincere in finding a wife. Not one was of high quality, and even the creepiest of them were busy messaging multiple women. Most seemed to be very expert in using every form of trickery of online dating.
The entire experience left me deeply distressed and in need of medical help for the physical symptoms caused by this.

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9:05 pm EDT
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Bharat Matrimony horrible. service. horrible. men. members

LET THIS BE A WARNING TO ALL WHO MAY BELIEVE THAT BHARAT MATRIMONY IS A DECENT WEBSITE THAT WILL HELP THEM FIND A WIFE OR A HUSBAND - NOT TRUE AT ALL! AS A WOMAN I AM HERE TO TELL YOU THAT EVERY MAN WHO CONTACTED ME TURNED OUT TO BE EITHER A LIAR, A CHEATER, OR BOTH - OR LOOKED SO OLD AND SICK THAT NO WONDER THEY HAD TO TURN TO A WEBSITE TO TRY TO FIND A WOMAN.
NONE OF THE YOUNGER MEN OR DECENT LOOKING MEN WERE SINCERE ABOUT FINDING A SUITABLE WIFE. THE CUSTOMER SERVICE OF BHARAT MATRIMONY WAS THE WORST I HAVE EXPERIENCED IN MY ENTIRE LIFE OF ANY BUSINESS OR COMPANY. I EVEN TRIED TO LOCATE THE OWNER, MANAGED TO FIND HIS FULL NAME, BUT HE HAS HIMSELF SO WELL PROTECTED EVEN BY SOCIAL MEDIA SITES, THAT IT WAS NOT POSSIBLE TO CONTACT HIM. ALL HIS STAFF IS RUTHLESS, CRUEL, UNHELPFUL, RUDE, AND MOST OF THEM LACKING IN INTELLIGENCE. NOT ONE OF THEM HAS ANY INTEGRITY. THEY ARE ALL A BUNCH OF CROOKS THAT ONLY CARE ABOUT MAKING MONEY. I BEGGED FOR A REFUND MANY TIMES AND EACH TIME THEY BLAMED ME AND REFUSED. I WILL NEVER JOIN ANY WEBSITE AGAIN. TRUST ME ON THIS HORRIFIC EXPERIENCE THAT IT WAS SO STRESSFUL I HAVE HAD TO GET MEDICAL ATTENTION AND PAY MONEY FOR THAT AS WELL. SO I LOST OUT QUITE A BIT. MY PROFILE WAS VERY NICE, MY PHOTO WAS VERY PRETTY, SO I WAS NOT AT FAULT THAT ONLY THE VERY OLD, UGLY MEN OR THE CON ARTISTS AND LIARS SHOWED UP IN MY BHARAT MATRIMONY EMAIL BOX. I HOPE THIS REVIEW HELPS TO SAVE OTHERS FROM SUFFERING THE SAME WAY.

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2:55 pm EDT
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Bharat Matrimony Amount entered in 2 id

I am registered member id h3379067 in Bharat matrimony & Piad rs 10000/- 10-04-2011. but ihave very bed experience in this matrmony. some time youe relationship manager say your paymnet is entered in to ID thats why you have not recd the response. & now ihave not send express interest due to proper payment registered .
Please note i have paid the paymnet in ID h3379067 & i have receipt in the same ID but i dont knoe why yoy have entered tge paymnet in 2 id, Please soughtout the ptoblem as early as possiable. & i have never asked to transfer the amount in another ID
The relationship manager Mrs Chandni Bhargava is not sending the proper profile I am not happy with thi services .
Please help in this regards as early as possiable so i can send the express interest.
Please not i have stopped the services for one month due to sudden death of My Elder Brother please consider this time also.

Regards

Rakesh kakar

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MatchMaker
, IN
Jul 06, 2011 9:57 am EDT

Dear Rakesh Kakar,

An executive from the customer care team has already contacted you to fully understand your concerns and to inform you about the measures being taken to ensure that you have a great experience with our service. We hope they match your expectations. Please feel free to contact our customer care executives at support@privilegematrimony.com should you have further queries or concerns.

Thanks and Regards,
PrivilegeMatrimony Customer Care Team

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3:45 pm EDT
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I have unsubscribed the news letter and delete my profile from the site. Still I am getting the promotional offers and responses. I am already married now, please shut it off. User name: Pradeep Agarwal Email Id: pradeep.[protected]@gmail.com Example: from BharatMatrimony.com reply-to [protected]@bharatmatrimony.com to pradeep.[protected]@gmail.com date Thu, Oct 1, 2009...

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