Bharat Gas Petroleum Company / long undue delay in delivering the gas cylinder
This is not the first time I am booking for the Gas cylinder with Bharat gas. I have changed my quarters from one location to the other in the year 2005. Hence, my service area by Bharat gas distributor also changed to M/s Sandhya gas agencies, fort, trivandrum, kerala. From then onwards i have been facing difficulty in getting the cylinder in time. This time its worst. I have booked for my cylinder almost a month back. The gas agency asked me to wait for one week then. Almost 4 weeks have passed by and so far I have not received the cylinder. Whenever I am contacting them , they say that the service in my area (Jagathy) is changed from tuesday to friday or the boy who delivers the gas cylinder is not aware of the area or some other excuse. Since I am not in a position to take leave or permission I am unable to go to the go down to collect the cylinder. The MOST PATHETIC PART IS WE ARE PUT TO DISCOMFORT BY THE BHARAT GAS DEALER FOR THE PAST ONE WEEK. We are partially cooking using rice cooker and tiffing purchased from hotels for the past one week. My wife is not well and I have one kid who is in his upper primary school.
The company has promised to give cylinder in at least one week from the date of booking BUT SORRY TO POINT OUT THAT A MONTH HAS ALREADY PASSED IN MY CASE. I think that M/s SANDHYA GAS AGENCIES have failed in keeping the company's good will. Because earlier I use to get good service from M/s MP Gas agencies of bharat gas.
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