BharatGas
reviews and complaints

Dear sir,
I stay at Thane - Khopat . I went to BHARAT GASCOURT NAKA THANE(W), THANE 400601, MAHARASHTRA for a new connection. They said that it will given in 5 minutes flat provided I buy the Hotplate from them. I gave them all the documents they asked for like Address proof, Pan card copy, Attested copy of Ration Card, My company details etc.

But when I refused to take their Hotplate ( as it looked substandard), they are delaying the same and say it will take 15 days to 1 month for the connection and the tone of the conversation has changed from servicing to delaying tactics which is highly unfair and unlawful.

I understand that Bharat Gas is one of the finest company to deal with and they listen to the consumer complaint quick and fast.
I am in dire need of a new connection as I am getting married.
Could you please intervene and get the gas conncetion by 28th December please?

Thanks & regards

Ajay Bhaya
Flat no# 3/5, Vinayak Bhavan, Khopat, Thane -West. Mobile 0-[protected]

Dear Sir/Bharat GAS

I want to change my Bharat gas connection Name right now it is in the name of my Father but he had passed away last month(july) now Bharat gas`s guys says it is not possible to change connection name (not tell me the reason for that) pls help and let me know if there is some legal problem My bharat gas connection is located in GURGAON AT NEW RAILWAY ROAD
THANKS
SUDHIR

sir,
we can not book a cylinder to refill as mostly the telephones of agency remain switched off and if we succeed in booking the same, in that case, supply of the same would be after more then fifteen days.The weight of the cylinder remains less.

I had placed order for refilling of gas cylender on 19-11-2009. My booking no. is 390376. But till today my order is still pending.

Dear Sir

JAI MATA DI, SHikohabad, distt Firozabad, U.P assured me that your new connection is ready on behalf of Shashi kanti Devi. when I gave to money to them for my gas connection. They said"you must be purchase cooking gas chula with this new connection, it is our policy otherwise they are unable to give this new connection."
I have already one cooking gas chula. why I purchase this new gas chula? it is just a waste of money.
please help me what I do for this new connection?
How I will get this new connection?

thank you

Dear Sir

JAI MATA DI, SHikohabad, distt Firozabad, U.P assured me that your new connection is ready on behalf of Shashi kanti Devi. when I gave to money to them for my gas connection. They said"you must be purchase cooking gas chula with this new connection, it is our policy otherwise they are unable to give this new connection."
I have already one cooking gas chula. why I purchase this new gas chula? it is just a waste of money.
please help me what I do for this new connection?
How I will get this new connection?

thank you

Shashi Kanti Devi

No proper delivery

I had booked for a cylinder on 10/11/09 and my residence is just 0.5 km from the service provider's office. Its more than 15 days and I have not yet received the cylinder. Till date I made more than 50 phone calls to the Rainbow Bharat gas agency (nearest service provider) and reminded them and also talked to the Manager. But there has be no use. They said they will send tomorrow, it never happens though..
Please look in to the issue.

Is the connection transfer possible after 3 years?

I've a Bharat Gas connection from NCR. Now, I need to transfer it from NCR to Bangalore. But the vendor in the agency says that it is posible to transfer only when the connection is 3 years old. Is it any rule or anybody also facing teh same problem? Does anybody has solution for this? Pls advice asap. Thanks in Advance.

My connection: - Mr. Umesh Chand Sharma
D-682, chawla colony, ballabhgarh,
Faridabad (121004), Haryana.
[protected].
My consumer no is 26788.

Subject : Misbehaving & give me threat to cut my connection without any reason.

Sir,

I am facing trouble from Bharat Gas here in Vinod gas agency in ballabhgarh. I had booked my cylinder two months back, and since then have been reminding the agency continuously about the this. But they are indifferent to making a delivery to my cylinder timely after proper booking & when we talk to them for this behavior then they misbehaving with me & give me threat to cut my gas connection without any legal reason. My husband is central govt. employee (In Army) and it is not possible for me to bear all these nonsense.

Kindly clarify and take necessary action against this agency.

Address to the Agency: Thanks.

VINOD BHARAT GAS AGENCY,
B-6, RISHINAGAR BALLBAHGARH,
541890, 7610535, FARIDABAD.

I had Booked for the refilling of LPG cylinder consumer no. 36067 my details:
Mr.S.G.Surpur
#102, Vijay Rapsody,
Ravishakar layout,
near Kodigehalli, Sahakarnagar,
Behind Bery's twin towers,
Bangalore

10 days back but till today I have not recieved the cylinder yet. I have been calling the distributor but did not get any proper response.Since we have only one cylinder and have small kids and aged people staying in home it is extremly difficult to manage.
Distributor details
Basaveshwar Bharat Gas Agency
757, Yelahanka New town,
Near petrol bunk,
Bangalore
Agennt no:58138

Please help us in getting the cylinder as early as possible.

रसोई गैस स्लिप न देना और अभद्र व्यवहार
महोदय,
मेरा एक रसोई गेस कनेक्शन है जिसकी कनेक्शन संख्या २४९७ है, जो कश्मीरी लाल जैन के नाम से है, बीते तीन महीनो से मेरे पास जब भी रसोई गैस आई है, मुझे स्लिप नहीं दी जा रही, पूछने पर गेस कंपनी eastand interprizes जो भारत गेस का उपक्रम है, के लोगो का कहना है की स्लिप चोरी हो गई है, लाइट नहीं थी .. अत हारकर हमने २९/१०/२००९{आज } को सिलेंडर वापिस कर दिया, जो हमने २०/१०/२००९ को बुक कराया था, इस पर सिलेंडर वाले व्यक्ति का कहना है की हम ऑफिस में जाकर कह देंगे, की घर बंद था आपको जो करना हो वो कर लेना, हमारे साथ अभद्र भाषा और अभद्र व्यवहार का प्रयोग किया गया जिसके लिए हमे मानसिक रूप से क्षति पहुची जिसके लिए पूरी तरह से भारत गेस जिम्मेदार है,
आपसे मेरा अनुरोध है की इस पूरे प्रकरण की जांच कर तुंरत कार्यवाही की जाए .
आशीष जैन
उपभोक्ता संख्या -२४९७
फ़ोन :- ९८९१४६८८०४

i am having Bharat gas connection with Revathi agency, Hafeezpet, Hyderabad. Every time, when i want to book gas cylinder, i have to make many calls, they r not lifting phones, otherwise the phone may be engaged complete day. They r supplying gas cylinder after 15 days of booking .

My consumer no. is c-6219 and bp gas agency name is hlrdc gas agency, hisar (haryana)

I booked gas for home delivery 15 days back but till today 04.10.09 not delivered.in this connection, number of times reminded to representative of said gas agency. they always say mal nahi hai. this is not first time, we always have to remind while phone numbers always busy. this time my both cylender are empty and my family is in very much trouble.in this regard, you are requested to take necessary action against owner of gas agency and arrange to provede filled cylender at the earliest so that we could cook the food. I hope you shall take strong action and instruct to them for not repeating this type of mis-chief.
Suman lata

In the month of may 2009, I have booked a domestic lpg cylinder connection from bharat gas agency in tingre nagar, pune, india.
At the time of booking I was told that I will get the connection with in 2 months, I am doing the continious followup for the same.

but the customer care lady in the counter of the bharat gas tingre nagar branch is not responding properly. I asked her for my booking no then she told me that sorry we cant give the booking no.

without knowing the booking no how can I do the followup, how can I give the reference of my booking.

I was working in foreign from last 6 years and recently 5 months before came in india after comming here in india I realised that the life here in india is very difficult.

one has to struggle hard for the basic need. if it might be outside india to get a new connection it will take hardly few minutes, but here in inda it has already taken around 5 months and I dont know how much more it will going to take for just a new connection of domestic lpg cylinder.

customer care people are not talking properly with customers. I don't know what they think about them self. for doing their duty they think that they are doing a favour to the customer.

I dont think the system in india will ever change.

I request you to pl let me know when I will get the new connection.
My name ravindra singh negi, mob [protected],

regards,

Ravindra singh negi.

I am Not able to get a new gas connection from bhosari, pune from 1st July 2009 due to insufficient regulator. I am look forward for a faster service from bharat gas. Am informing to you about my parents are old customer of bharat gas scence 1984 in Dhule district but i have staying at pune now, so need a new connection. I has already booked for the same on 1st April 2009 & I received first call from bharat gas bhosari office on 20 July 2009. After that co-ordination i call to same branch on 020-[protected] & they are replied the Regulators are insufficient in pune please call us after 5-8 days. From 25th July 2009 to till date when i call to this office they are same reply to me. Now you confirm me any agency can delay like 3 to 4 months for only one connection. so please confirm to me when i got my own connection earliest.

Hi,

I am a consumer of Bharat gas agency, Sinhagad road-Pune. Want to register a complaint against the gas agency for inconsistency in the services provided by them to the consumers. Inspite of registering the gas cylinder well in davance the continuous reason for delay in delivery given by the agency is that there is a shortage of cylinders. they dont even pick up the consumer calls for registration of gas cylinder. Also while transferring my gas agency from Mumbai to Pune the agency people took about three months to give me a regular with the same reason as "shortage of resources". After sitting in the agency for about 4 hours after 3 months of registeration we got the regulator. Request you to please take a note of this and take some stern actions against the agency.

Thanks in advance,
Harshada Kulkarni.

Agencies are exploiting the consumers, here in nashik territory of india,
They are just giving you another cylinder on the same connection with additional material [they gives material at printed price of about 800/_ forcely]that means 250/- rupees they are charging more compare to market price., & they doesn't give you cylinder without purchasing the material.
For instance : jai gurudev gas agency, near tarantalab, nashik road, distt. Nashik, [mh] is doing this for the years, no one has taken action, even I had complaint also in the company back 20days...

Insisting ration card for supply of gas cylinder. Iam the customer from the year 2003. Gas cylinder supplied up to 04/07/08 without insisting ration card/residential proof. Ration card is not available. Residential proof is given at the time of registration itself. Bank passbook is not accepted by the agency as residential proof.
Age old parents are suffering for want of lpg gas immediate action is solicited.
My gas connection customer number is 2839.
Distributor code number is 641795

I have connection in Bhawani Gas Serviec, azad Nagar, Kanpur and Original paper of this connection is misplaced and I want to prepare duplicate Paper. But Company says that there is no option for duplicate paper. But as per our knowledge, duplicate can be perpared on Stamp of Rs. 10 .

Gas Agency also insist Gas stove with New Gas connection as it compulsory or mandatory. Give the proper guideline.

I am working in cognizant in chennai and my native is andhra pradesh. I got married recently and before bringing my family to chennai I tried to get new lpg gas connection. I was not able to get any where with out ration card and later in velacheery (chennai) muni swamy bharat gas agency offered me lpg gas connection (as a proof they asked me to give them the hr letter from my company) and they gave the connection with the condition that I have to buy one of the product with the gas connection like stove, mixy, wet grinder etc... I have taken 3 burner lpg stove (butterfly) and I have taken the connection in dec 2007. But now while asking to get refill the agency people are asking me the ration card. Even I don't understand why government is posing such a rules like ration card is must for the gas connection.in other states there is no such rule other than karnataka.in the cities like chennai where there are hundreds of it companies people from all over the country will come to work over here. Then how can every one get the ration card from the tamil nadu government and also tn government will not issue ration so easily then how can they want this to be implemented and also indirectly they are encouraging the people to get the lpg connection from the black market. Please let me know the procedure to apply for the ration card and if something can be done to stop such agencies which are making money from the govt rules.