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BetterHelpbad customer service/refund status

Review updated:

My account was accidentally charged for $140. I called customer service and they said it takes about 1 business day to respond by email. That is crazy. I understand I should have canceled my subscription sooner, but a whole day to even see if you get a refund! People have bills. I could see if i'd get a response within the day. This process need some improvement

Ci
Mar 10, 2017
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Comments

  • Mj
      Jul 03, 2018

    Were you ever able to get a refund? I'm going through the same thing right now.

    0 Votes
  • Sa
      Mar 07, 2019

    Did you get your refund back?

    0 Votes

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