Bettco and Sons Furniture / Dishonesty
I had a real bad experience with Bettco and Son Furniture store recently. I brought over $10, 000.00 worth of furniture and was not happy with the service or the furnitures. I ordered a bedroom set and which was being paid for. Mr. Rabel inform me that it was okay in the storage. I moved and was ready to receive my furniture and was told that the furniture was damage, prior to being told that the furniture was damage, Mr. Rabel was trying to pursuade me to choose another set of similar value, however, I had my heart set on the set that was damage. I asked for a picture of the set and he told me that he would provide me with the picture, but he did not. He encouraged me to chose another set, so I did. This set came and parts were missing, the foot for the bed to stand on was missing, it's a canopy bed and the four rings for it was missing. The mattress was used so he sent over a new mattress, the feet for the bed, but again two of the rings were missing. The delivery date for the dining room set was change, he kept playing games with the date, every week it would be Wednesday, except Wednesday never came. I cancelled the dining room set after being told for the third Wednesday that it would come and the delivery guys showed up with the new mattress but no dinning room set, although on that date, Mr. Rabel assured me that the dining room set would be delivered with the new mattress. Lies.
I ordered a computer table, the delivery guys left it in the middle of my living room unassembled, the pub table and two chairs was not delivered, although I was again assured that it would have been delivered on 3/29/2007. I have not gotten my money back and still no delivery. Mr. Rabel told the delivery guy to inform me that I should come to the store to get the table and two chairs. I have tried to call him on several occasion, but have been told he is in a meeting, on the phone or some lame excuse. People BEWARE, BETTCO AND SON FURNITURE STORE ON 4717 CHURCH AVENUE AND EAST 48 AND ALBANY AVE IN BROOKLYN ARE RIPPING PEOPLE OFF.