I have already purchased from Bethea Jenner.com a Jade Dragon Pendant and received it on Feb 4, 2008. It's beautiful. I went to her website this evening because I wanted to get a free horoscope. So I clicked on the 'free horoscope' tab and was sent to a site that was a long letter about a lucky bracelet to buy for S&H and 4 credit card pymts for $24.95 monthly. I wasn't able to click anywhere else to get the horoscope. It was buy the bracelet or nothing. I already purchased the Jade Dragon Pendant and DID NOT want the bracelet. I wanted to see my free horoscope.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:
Email Addresses: email@example.com, firstname.lastname@example.org
Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT 06460-3400
Telephone No: (203) 672-0089
Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.
Bethea Customer Service