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Bestcigarettesshop.com

Bestcigarettesshop.com review: non receipt of order 29

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10:10 am EDT
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I too have fallen into this wholesale cigarretes scam. I placed an order on July 3, 2010. I was told the order would take 3-4 weeks for delivery. After 5 weeks I started to email them for information on my order. They kept asking me for my correct shipping address which I supplied to then 4 times. They eventually said my package had been mailed to Afghanastan. They said that as soon as the package was returned to them they would reship the order or give me my money back. Does anybody really think Afghanasan will really return the package if it was sent there. At first I asked them to ship me an order before the others were returned. They said policy refused to do that. I spent $148 for 6 cartons that I know I will never receive nor will I ever get my money refunded. I dont know what legal action I can take. Any suggestions on what to do?

29 comments
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Drewgetz
, US
Jun 23, 2022 5:24 pm EDT

Review of CigsSpot.com

I ordered from these people several times and a couple transactions were seamless. However more were a hassle and/or unsuccessful. Several times they made errors and refused to give appropriate compensation. And the compenation they did promise fell short. Such as telling me i would get 10% off my next order which turned into $10. Much less than the 10% promised.

The latest order was made just before the Russian war started. They send from Russia! They did not notify me of the circumstances and my package was refused and sent back by U.S. customs like it appears has happened to others according to the reviews, yet it's not their fault? According to "Henry", nothing is ever their fault.

I was told I would get the standard 75% refund which I bulked at. Its been 2 months since it left customs in California and still no refund. I can't track package through their tracking service, it stopped tracking once it left the U.S. I've lost hundreds of dollars over this and they dont care.

It's not a scam, they are just dumb and rude, and whine a lot about this not being their fault. No, its not their fault, its mine. "Screw me once, shame on them, screw me twice, shame on me." I've moved on to another supplier from Israel and they seem to working out fine and about the same price. Very professional. The Henry Tudor's of Cigspot you would converse with are mostly moody and unproffesional. I never once got an apology for my troubles. I don't know how they stay in business!

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Kanye Lover
, US
Feb 24, 2020 11:39 pm EST

Stay away from stogieexpress.com. They are a scam website. will never send any goods and will steal your money through google pay. Same owner who ran tobacco capital and cigoutfitters.com. How many websites does this creep have to open before he is caught?

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Kim Kaz
, US
Feb 05, 2020 9:57 pm EST

Stogie express.com is a fraudulent company. They stole my money and never sent the goods. They don't answer their emails or phone. Its the same owners as tobacco capital.com and cig outfitters.com. This creep is goin down!

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Kanye Lover
, US
Jan 29, 2020 10:51 am EST

This website cigoutfitters.com popped up 2 weeks ago after tobaccocapital.com mysteriously disappeared along with my money. 5 different individuals have been repeatedly plugging cigoutfitters.com on this board. I believe it is the owners kim davis and ken baxter writing these reviews. Please do not buy from cigoutfitters.com. They are a scam company. They also own tobaccocapital, cigroad, cigmania, and dirtcheapcigs. All have disappeared. If you were scammed by any of these companies, please report it to the Federal Trade Comission.

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DonnaGarbutt
, US
Jan 26, 2020 4:18 pm EST

If you ordered from cigoutfitters.com like you claim list the tracking number. I think it is ironic that you post after another cigoutfitter user asked for the tracking number. Stop writing bs reports your pathetically trying to ruin a good companies name. Google pay doesn’t work outside of the United States either. So why the fake reviews.

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LLucky
, US
Jan 23, 2020 12:58 am EST

Cigoutfitters.com is a great company I use them as well.

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Davt
, US
Jan 19, 2020 3:42 pm EST

I have been going to cigoutfitters.com to buy my cigarettes online. I have saved a ton of money by going through them.

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Kanye Lover
, US
Jan 24, 2020 6:30 pm EST
Replying to comment of Davt

notice the timeline? Good reviews for tobaccocapital.com until december 20th when they disappeared. Now they are cigoutfitters.com and all good review for cigoutfitters.com since january 18th. Go figure...

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Kanye Lover
, US
Jan 25, 2020 11:42 pm EST
Replying to comment of Davt

Really? How, since they just opened on January 18th. They used to be tobaccocapital.com, which just happened to disappear last week, along with everyone's money. Now on January 18th, they show up as cigoutfitters.com, along with all these good reviews. Davt, where were your good reviews for cigoutfitters 2 months ago if they were online then? Why are you here giving good reviews on a complaint board? Because these reviews are written by the owner. DO NOT BUY FROM CIGOUTFITTERS.COM. They will just steal your money.

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AlKimball
, US
Dec 20, 2019 1:09 pm EST

tobaccocapital.com is the website that I use to buy my cigarettes online. They have never let me down and I have placed many orders with them.

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Kanye Lover
, US
Jan 24, 2020 6:29 pm EST
Replying to comment of AlKimball

just disappeared with everyone's money. Now they are cigoutfitters.com DOO NOT BUY FROM CIGOUTFITTERS.COM. They are a scam company, just like the others.

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EdSim
, US
Dec 19, 2019 1:37 pm EST

tobaccocapital.com is an impressive company I have saved a ton of money since I started ordering from them.

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ERutherford
, US
Nov 19, 2019 2:37 pm EST

I received my first order today from tobaccocapital.com after seeing your post I want to thank you for posting about them. I will keep using them as long as they keep up the good work.

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MVazquez1985
, US
Nov 11, 2019 10:23 pm EST

I only buy from tobaccocapital.com they are the only company that I will trust with my money. I have always gotten my packages within just a few days which is pretty quick I think.

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Jonathon M. Bartlett
, US
Sep 26, 2019 1:19 pm EDT

I have bought from cigmania.com many times they are an impressive company. I love how quick my orders get to me.

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Kanye Lover
, US
Jan 24, 2020 6:27 pm EST

closed, skipped town with your money

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Timmy Haveman
, US
Sep 16, 2019 3:40 pm EDT

I have been buying my cigarettes online at www.cigmania.com they are an american company and I have to say a great company. I have never had any issues with this company. If you want to save money buying cigarettes I would suggest that you look into Cig Mania.

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Robert McFarland
, US
Sep 03, 2019 2:40 pm EDT

I would definitely agree cigroad.com is a great company! All of my family and friends that smoke use them too. I no longer have to pay the prices here in New York.

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Neal Horton
, US
Aug 23, 2019 6:08 pm EDT

Since seeing cigroad.com listed here I have went out and purchased from them a few times. Each time I have received my order quickly. Thank you

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Francie Smith
, US
Sep 17, 2019 12:55 pm EDT

No cigarettes after more than a month, can't reach them online...think they're out of business...KNOW I'm out of money!

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Glenn Fetty
, US
Jul 31, 2019 12:15 pm EDT

I have been buying my cigarettes from cigroad.com as well they are a great company. I love how quick they deliver. Their customer service is the best I have ever seen as well.

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Ruben Johnson
, US
Jul 30, 2019 2:04 pm EDT

I have been buying my cigarettes online from cigroad.com they ship out of Kansas and cartons of cigarettes are cheap. 56 dollars a carton thats music to my ears. I just received an order in yesterday from this company.

David Chung
David Chung
, US
May 07, 2018 11:01 am EDT

I use cigexpress.us as well they are excellent and are quick with their shipping.

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BridgettDonnley
, US
Apr 12, 2018 11:14 am EDT

cigexpress.us is a great company to use they are an American company I use them

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James Richardson
, US
Apr 06, 2018 3:34 pm EDT

cigspot.us seems to be down. I was going to see if they had even better deals than what I get at www.cigexpress.us, however cigexpress.us seems to be the best website to buy cigarettes online. They are an actual American company, which matters quite a bit for me. You have to pay by bitcoin but they are quick and give you a tracking number. My local convenience store bought from them to save money. They give you even more in savings the more you spend.

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Roslyn Bryant
, US
Apr 09, 2018 12:25 pm EDT

www.cigexpress.us is a great company. I love that they are an American company so you dont get the knockoff brands like you would when buying on other websites.

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NicholasGow
, US
Apr 02, 2018 2:48 pm EDT

This is why I only buy my cigarettes online at www.cigspot.us they are an american company, they ship worldwide. You have to pay by bitcoin or gift card but they have directions on how to do that on their website. I have been buying from them for a long time. the cartons at cigspot.us are only fifty dollars a piece and they are legit.

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Drewgetz
, US
Jun 23, 2022 5:26 pm EDT

Don't trust CigsSpot.com. if things go right they are fine. If mishaps happen they are rude and whiney. I've moved on to another company.

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Francis11
Houston, US
Jan 04, 2012 12:51 am EST

I had an order of 3 cartons in sept. 2011 and received the same results nothing and no refund.) This is really a cigarette scam: bestcigarettesshop.com. They are defrauders to be put on the alert !