[Resolved] Bestcanvas. CA — beware
The website is 100% scam, there is a phone number with area code in florida, but its pretend to be a Canadian company. And when u call, there's nobody. They said product should be receive in 48 hrs, but when I called and send some emails, no response back.
Here is another complaint I found from other people:
BestCanvas.com Complaints - Horrible quality canvas transfer
Review all BestCanvas.com complaints
Posted: 2010-10-08 by Ageniire
Horrible quality canvas transfer
Instead of receiving your canvas on professionally stretched frame, you're sent 4 cheap pieces of wood you put together yourself; their website doesn't tell you that you build it yourself, of course.
My photo on the canvas was off center and not large enough to cover the entire front surface of the canvas such that the "edge" of the canvas was visible on the front. Very horrible looking, too horrible to do anything but toss in the garbage.
I phoned them and left a voicemail message to complain about the above; no call back received. Ironic considering on their main page they promise a "money back guarantee."
I also emailed them with my complaints, included photos I took of my pathetic looking canvas and I received no response whatsoever.
Here in Canada, they have a Canadian website, with a Canadian domain. So you're left to believe they're a Canadian company. High shipping charges reflect items being shipped from FL. You don't realize item ships from FL until you receive your order confirmation email.
Bestcanvas.com customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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