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BestBuy / appliance return

1 Marysville, OH, United States

I returned two washers an LG which was defective, Samsung which flooded my laundry room. The first return was an exchange so I received immediate credit. The second return was not an exchange and after 14 days I have not received a credit on my BestBuy Credit card. I continue to get push back from the local store, BestBuy customer Service and Citi Bank which hands their credit card. My next step will be to notify the Consumer Protection Agency and the Ohio Attorneys General Consumer Affairs Agency for their help. What a mess. It did not take them 14 days to charge my card??

Aug 7, 2015

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