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best rent finders, The Villages, FL / scam landlord

1 3049 Maywood CtThe Villages, FL, United States Review updated:

Found Best Rent Finders through Vacationrentals411.com and rented for 1 week in April. Have rented in the villages 19 times in 10 years. Owners would not accept out of state check on arrival, high speed internet was not hooked up as promised, paid in season rates and $1000 security deposit during off season, charged $250 non refundable cleaning bill. House had exactly 6 place settings, no furniture on lanai, no placemats and a glass dining table. Stripped beds as instructed upon leaving and left bagged trash in garage. Owner, Laurie Rosenau (Best Rent Finders) would not return phone calls, en=mails, or security deposit insisting that final utility bills must be received to make sure we didn't run up electricity or water. Neighbors reported that we had more than 6 people in home (my parents came for dinner bur we didn't have enough plates and went to their home). Went to leave one evening to find neighbors car in drive. Finally returned security deposit 1 month after end of rental but subtracted additional $50 for cleaning. My mother's home is cleaned 2X permonth for $85.00, we were charged $300.00

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Comments

  • An
      7th of Aug, 2009
    0 Votes

    April is an in-season month.
    Ask for a discount for the internet.
    File a formal complaint aganst the neighbors. Let the owners know they are parking in the wrong spot.
    Inform them you did not have guests, you merely met up at the house.
    ASk for a receipt for cleaning services.

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