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Best Price Cruises / Refund

1 VA, United States
Contact information:

I have been waiting for a refund from Best Price Cruses for over 4 months. Best Price Cruises is a travel agency located in Florida and also doing business as Vacation Superstore Network. I purchased a cruise on NCL through Best Price Cruises and requested a refund for a 3rd person in a cabin, which was fully refunded by NCL. It is NCL's policy to send the refund to the travel agency if the booking was made with them. NCl sent the refund to Best Price Cruises over 4 months ago.

I have contacted this company by telephone and email at least 10 times and get the same answer that the check is in the mail.

I encourage travelers to avoid Best Price Cruises as it appears to be a dishonest company. My next actions are to file a complaint with the State of Florida and Virginia Attorney General Office, NCL, and business associations including BBB, IATAN, and CLIA.

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