Best Chevrolet / Bad service

1 2600 Veterans Memorial Blvd, Kenner, LA, United States
Contact information:

Currently own one Chevy purchased from this dealership. Brought vehicle back for warrenty service. Had car looked at by tech, which found the source of the problem, stated they had to order parts. Scheduled an appointment for the next week. Dropped car off as scheduled, they had the car for 1 1/2 days when I called to check. When I asked about it, they said they had no idea why the car where there, the service person was very rude to me an blamed me for the reason the car was not worked on.

Three days before I had pre-ordered a car from this same dealership (same time as them looking at the car to be fixed the first time). Was told I could change my mind up till the time the car was being built. Due to the horrible service recieved, I asked for the pre-order car order to be cancelled and my deposit return. The GM was also rude and told me the deposit was non-refundable. Never was I told the deposit was non-refundable or did I sign anything stating the deposit is non-refundable. Now they want to keep my $1000 deposit. Very bad people. I guess i just got lucky they did not screw me on my first car.



More Best Chevrolet Complaints & Reviews

Post your comment