Best Buy / mobile phone

Calgary, AB, Canada

I sat behind a customer to buy a phone for 25 minutes. Although there are three work stations, only one was operated. I asked if someone else was available to provide service, I was told No but that he was almost done. 15 minutes later still not available. Two other customers were behind me. I complained to the manager who came very non chalant. He said it was normal to take 40 minutes to sell a phone. I commented was to put people behind the desk if it takes that long. I informed I will go somewhere else. The manager, Logan, was useless. Poor people skills.

Aug 29, 2016

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