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Best Buy / laptop dell

1 United States Review updated:

Hello I recently purchased a laptop on 31.03.2018, and I just moved to Mauritius for vacation and now the laptop has no signal it show that "operating system loader has no signature, incompatible with secureboot bootable devices failed secure boot verification
I want a refund for my laptop or if you can replace it
It's really very disappointed with this. I purchased almost 2300 USD items with you Best Buy
Today I really need my laptop and this warning was display
Kindly advise please

Best Buy

  • Updated by Vanishamish, Apr 23, 2018

    Where to call please and any contact details

Va
Apr 22, 2018
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Comments

  • Su
      22nd of Apr, 2018
    0 Votes

    Replacement or refund? They simply have to upload new software remotely. Call their Geek Squad and give them remote access. It won’t take long to upload and fix this.

  • 9w
      22nd of Apr, 2018
    0 Votes

    could do a reinstall of the os proberly fix that
    dell support isn't the greatest either
    would go on the dell site and get the install from there ( get bios and other drivers as well)

  • 9w
      23rd of Apr, 2018
    0 Votes

    dell.com is the site
    at the top bar under support move mouse on that and under that drivers and downloads

  • Su
      23rd of Apr, 2018
    0 Votes

    Could be a software incompatibility or bad software. Geek Squad’s team can help

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