Menu
Login
I purchased about 600 dollars of merchandise from Best Buy at 18 months interest free. I attempted to pay my bill online on December 26, 2008. My payment was not due until 8 days later on January 3, 2009. When I got online, I learned that the payment could not be paid because I was too late.
Eight days prior to my bill being due, was too late according to Best Buy. I was charged a $39.00 late fee.
I receive my bills online. No paper bills. I did not receive a bill online which payment was due on February 3, 2009. Once again I was charged a $39, 00 late charge by Best Buy. I believe they are fraudulently charging customers late fees.
I closed my account soon after the second late fee.
The complaint has been investigated and resolved to the customer’s satisfaction.
So...What have you figured out this is for, and do you have to end up paying it? My boyfriend is dealing with the same thing. He is being charged $309. We don't understand where this is coming from. Let me know what you figured out with it!
haha stupid
I call "bogus" on this one.
All credit cards come from HSBC BANK not Best Buy. Best Buy has nothing to do with the credit card other than they accept applications for them at their store and allow customers to have financing options. best buy isnt punishing you for paying late - HSBC is. Make payments online and you wont be charged late fees