Best Bank reviews and complaints 1
View all 21 complaintsBest Bank - Very unprofessional
Ok, so, my employer had sent my deposit over to best bank to be deposited into my checking account and when I checked my card it only stated that I had $5.00 in my account and I was pissed off about it because not only was it saying that I had $5.00, but I was not able to withdraw money because they put a freeze on my account all because I did not have a copy of an utility bill. I thought that was really crazy because I have never in my life encountered something like this. Prior to them asking for an utility bill, I asked if they could take a lease to verify my residence rather than a utility bill and they said no. Last, but least I was told that I was going to wait til Tuesday to get my mom. Boy, did I raise hell with this bank. I told them that is not right and that I will not be doing business with them again and I mean that. I am going with another bank. You just don't treat your customers like that.
Ok, so, my employer had sent my deposit over to best bank to be deposited into my checking account and when I checked my card it only stated that I had $5.00 in my account and I was pissed off about it because not only was it saying that I had $5.00, but I was not able to withdraw money because they put a freeze on my account all because I did not have a copy of an utility bill. I thought that was really crazy because I have never in my life encountered something like this. Prior to them asking for an utility bill, I asked if they could take a lease to verify my residence rather than a utility bill and they said no. Last, but least I was told that I was going to have to wait til Tuesday to get my money. Boy, did I raise hell with this bank. I told them that is not right and that I will not be doing business with them again and I mean that. I am going with another bank. You just don't treat your customers like that.
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