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Best Bank
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3.1 21 Reviews
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Best Bank complaints 21

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J
12:00 am EDT

Best Bank Overdraft charges and faud

I did not give me checking account information to any pay day advance loan company. I was charged $49.95 twice to my checking account and my bank charged me also twice and overdraft fee of $32.00. If knowing that they company who charged my account did not get any money. Why was i charged an over draft fee of a total of $64.00

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Loyalty Lewis
, US
Oct 21, 2018 2:21 pm EDT

This is the worse bank I've ever been with. Do not get an account or anything with thm unless you don't mind MF stealing your hard earned money. # this # struggling # bank. Thieving #.

Idk why they even call it best bank. It's not the best. They need to change they name to most # up bank.

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s washington
Lilburn, US
Feb 14, 2014 11:58 am EST

It happened to me too. I am soo mad at them right now. I will go
into the branch let them know and close my account. They charged me overdraft
also pending a merchant's attempt to withdraw the day before it came through,
two times. It happened once before but this time, such a big domino affect. Its
like they sit and wait to see whats coming and charge you. I am soooo furious. No courtesy toward their
customers. She lied in customer service saying they give their customers a courtsey call. Liar Liar Liar. My cell phone is updated
and I answer every call i get. I will let everyone i know who bank there what has happened
to me and warn anyone who plan to join. I am tired of it. They do not care
about their customers. I was 11 cents short and was charged $37.00 three times
and then a continue fee of $36.00. They won't give me my money back, well you
will lose many more customers. I live on my computer, I interact with many
people and have much time.

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Pamela Sales
30331, US
Jul 20, 2013 5:57 am EDT

I hate best bank. I know hate is a strong word however, they pushed me to feel this way. First my card gets declined when I clearly had money in the bank. Secondly, they charge me these overdraft fees twice when I clearly didn't know they were holding my check. First of all how dp they have the right to even hold my money, it is mine! I thought you are supposed to trust your banker. Sadly, I can't trust them. They basically took my money. I'm highly aggravated right now.

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BENGIT
Atlanta, US
May 23, 2011 3:02 pm EDT

IT WAS MY MISFORTUNE TO BANK WITH BESTBANK, THEY ACTUALLY COST ME OVER 600 DOLLARS, AND RESTRICTED MY ATM CARD, I WAS NEVER INFORMED UNTIL I TRIED TO USE MY CARD AND IT WAS DECLINED..I HAVE BEED TRYING TO REACH THE BANK SINCE 8.00 TODAY MAY 23, AT BOUT 9.00, I FINALLY GOT THE AUTO MATED OPERATER, IT SAID MY WAIT TIME WAS 3 MINS, INSTEAD, IT WAS 14 MIN. WHEN LIVE PERSON, ANTHONY NO LAST NAME, APPARENTLY THIS A NEW THING IN THE BUSINESS WORLD. AS I WAS EXPLAINING TO HIM. MADE A PURCHASE FROM SEARS ON LINE, HOWEVER THEY DID NOT HAVE IT IN STOCK, SO THEY REVERSE THE MONEY TO MY CARD, BESTBANK HAD THEY IT IN SOMETHING CALLED PENDING PAYMENT. HOWEVER SINCE WE CANCELLED IT. WESTBANK DID NOT RELEASE THE MONEY TO ACCOUNT FOR 5 DAY, CAUSING A MASSIVE OVERDRAFT OF OVER 600, EVERY DEPOSIT I MADE THE BANK EAT IT UP. ANTHONY LISTEN TO ALL I SAID AND PROMPTLY TOLD ME THIER COMPUTORS WERE DOWN. AND THE DID NOT KNOW WHEN IT WILL BE WHEN THEY WILL FIX THE PROBLEM. SO THIS WHERE I STAND, IF ANYONE
OF INTEND ON BANK WITH BESTBANK, I URGE TO RETHINK IT

Overview of Best Bank complaint handling

Best Bank reviews first appeared on Complaints Board on May 14, 2007. The latest review Check returned was posted on Jan 4, 2017. The latest complaint Deposit disclosure failure to honor was resolved on Oct 29, 2014. Best Bank has an average consumer rating of 3 stars from 21 reviews. Best Bank has resolved 11 complaints.
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  1. Best Bank contacts

  2. Best Bank phone numbers
    +1 (800) 235-4636
    +1 (800) 235-4636
    Click up if you have successfully reached Best Bank by calling +1 (800) 235-4636 phone number 0 0 users reported that they have successfully reached Best Bank by calling +1 (800) 235-4636 phone number Click up if you have UNsuccessfully reached Best Bank by calling +1 (800) 235-4636 phone number 0 0 users reported that they have UNsuccessfully reached Best Bank by calling +1 (800) 235-4636 phone number
    Banking Inquiries
    +1 (800) 236-2442
    +1 (800) 236-2442
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    Lost / Stolen ATM or Debit Card
    +1 (844) 849-4078
    +1 (844) 849-4078
    Click up if you have successfully reached Best Bank by calling +1 (844) 849-4078 phone number 0 0 users reported that they have successfully reached Best Bank by calling +1 (844) 849-4078 phone number Click up if you have UNsuccessfully reached Best Bank by calling +1 (844) 849-4078 phone number 0 0 users reported that they have UNsuccessfully reached Best Bank by calling +1 (844) 849-4078 phone number
    Report An Error
    +1 (414) 362-4636
    +1 (414) 362-4636
    Click up if you have successfully reached Best Bank by calling +1 (414) 362-4636 phone number 0 0 users reported that they have successfully reached Best Bank by calling +1 (414) 362-4636 phone number Click up if you have UNsuccessfully reached Best Bank by calling +1 (414) 362-4636 phone number 0 0 users reported that they have UNsuccessfully reached Best Bank by calling +1 (414) 362-4636 phone number
    Business Banking
    +1 (734) 858-0255
    +1 (734) 858-0255
    Click up if you have successfully reached Best Bank by calling +1 (734) 858-0255 phone number 0 0 users reported that they have successfully reached Best Bank by calling +1 (734) 858-0255 phone number Click up if you have UNsuccessfully reached Best Bank by calling +1 (734) 858-0255 phone number 0 0 users reported that they have UNsuccessfully reached Best Bank by calling +1 (734) 858-0255 phone number
    More phone numbers
  3. Best Bank emails
  4. Best Bank headquarters
    36430 Ford Rd, Westland, Michigan, 48185, United States
  5. Best Bank social media
Best Bank Category
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