Back in May ordered 2 slate signs from a very professional website that allows you to 'design your own sign'; paid immediately approximately £150; a month later and nothing has arrived; email and telephone to find out why; there is no response; email and phone again and receive a return email that 'the courier has lost the parcel' and the signs will be re-manufactured and despatched by 7.7.15. To date nothing has arrived and I have tried to make contact again, but to no avail. I have since done my research on the company and discovered to my chagrin all the complaints that exist against Bespoke Slate House Signs. I realise now that I am in the same boat as everybody else and will not be receiving a slate sign any time soon!
Have contacted Trading Standards in Cardiff via email and over the phone and will attempt to get money back from the bank, as others have done; more importantly, I would like to do as much as possible to prevent this company from tricking others into parting with their money.