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Bernhardt Furniture Company / leather sectional sofa

United States

In 2006 we purchased a very expensive two piece leather curved sectional sofa with large matching ottoman. This furniture has been cleaned and conditioned regularly over the years. It has been used very little since it is not in our family room where the large screen TV is. Our Macy's saleswoman guaranteed us that this was real leather. It has suddenly begun cracking and peeling all over. I do plan on taking a cushion back to Macy's to see what they will do because we did purchase their extended leather arrant but didn't use within the 7 year warranty period. I have just read multiple complaints online about Bernhardt leather furniture. It pretty much looks like neither Macy's or Bernhardt will do anything about this. I have two Flexsteel Leather recliners that are used daily and are probably 20 years old that are still in excellent condition. Looks like I will be replacing this Bernhardt sofa with a new FLEXSTEEL sofa. I will never buy anything Bernhardt again.

Ev
Oct 02, 2017

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