Berkline 16022 / Services
I purchased a Birkline massage chair 2 years ago and it stopped working. I called to ask if they could recommend someone to repair the chair. It costs me over $2000 to purchase.. They said that Birkline was out of business and they could not do anything about it. She kept arguing that the chair is out of warranty. I knew that just wanted to find a repairman but this supervisor "Malita" was rude and looking to argue. I just didn't want to throw $2000 out the door. They told me if they sell a product and manufacturer goes out of business they can offer NO HELP.. Insane for a company of that size to not back merchandise they sell.