Bennoti / Refund? What's a Refund?
Can you stand to hear from another Bennoti sucker? Contact the Better Business Bureau...or maybe not. On 7/15 I placed an order for coffee caps. Bennoti charged me for the order on 7/23 but never shipped my coffee stating that 1) I never placed an order 2) that they ever charged me. Of course I had their order confirmation email and my banking statement proving both. They didn't care...continued on with their denial. I contacted the BBB. Suddenly Bennoti "found" my order but guess what...they charged me AGAIN and REFUSE to refund my money. In my life I have never seen such a poorly run company. Which is a shame because the maker and the coffee are both really good.
Anyone know if there are capsules out there that would work with the Bennoti machine? If not I'm going to bite the bullet - use up the coffee caps that I have and buy another machine.