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Benneton / Terrible quality products

1 United States
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I purchased a red wool coat from Benneton one year ago. The quality of the wool is so bad that it appears to be at least 6-10 years old even though I have not worn it much and have taken care of it. Dry cleaning does not help. It has picks all over it particularly on the collar, cuffs, and front opening. I had thought that this would be a superior quality coat but I have been very disappointed in it. I am embarrassed to wear it.

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