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Benjamin Franklin Plumbing / Clockwork / pricing overcharge/work not done!

1 Charlotte, NC, United States

Asked BF to come out and fix a leak in water line at meter, I dug a hole down to expose the pipe, BF said the 3/4 in pipe was leaking and capped it. Stated it was fixed! Cost $592.00 30 minutes later the whole filled up with water. BF stated they would not warranty work unless I paid $1000 for a pressure reducer (which I did not need) $77 to come out, $320 for repair and $155 with no explanation on invoice! I questioned this and BF said it was to dig down to pipe. They crooks they steal your money!! Do yourself a favor and not use this company!

Feb 20, 2018

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