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Bender ball / deceptive practice

1 7850 Ruffner Avenue Dept. 4000, Van Nuys, CA, United States
Contact information:
Phone: 800-601-7088

The online order is very deceiving. The website gives the impression that the purchaser will receive a DVD and a Bender ball. It is not clear that the consumer will be put on the Continuity plan and receive auto shipments of additional DVD's. I noticed on my packaging slip from the original shipment that I had been placed on this plan and that my next shipment will be received in about 30 days. I called the company and informed them that I would like to be taken off of the Continuity plan and that I thought their methods were deceptive. The customer service agent could not get off of the phone fast enough. Hopefully, I will receive no future shipments or charges.


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