Bender ball / Bad service
I order the bender ball online. I received my item last month . On September 11 2008, I was Checking my online bank account and found out another $30.00 was debit from my account. When, I called, I was informed that I was enrolled in a continuity program and there was an online disclaimer informing of this fact. There is no such thing on bill of sale, nor attached to my packing slip, I did not see anything to let me know that I was signed up for this. I call the company in the same day and they said they already had ship the merchandise, which I found out later that was not true. they shipped on the 15 of September. The costumer service said that I have to wait until I receive the merchandise and then return to them. Then after 7 to 10 days after they had received the merchandise they will make overturn the charge.
I think this practice is very dishonest and sneak, and they have a Very rude customer service. I have contacte them four times over the phone without any success for the issue to be resolved.