I tried ordering Bendaroos from their website and you never recover an acknowledgment. The site says to wait 12 hours before checking the status of your order. I waited four days and went to the order status link and it does not work! I have been trying to call the CT number and I cannot get through the line.
As Seen On TV sells the product and the order form is the same form on the bendaroos site. So I called their toll free number and when you go to problems with orders you cannot reach anyone...you have to leave a message. SO I called again like I was placing an order...and low and behold you reach a live person! I explained my situation and the girl in the order processing department said all calls for Bendaroos has to go through them. She gave me the same number I had been trying. I explained their website does not work and she said that is not their problem. I explained they are selling the product and that they should care. She sarcastically said 'Have a wonderful holiday.
Do NOT buy form either company!