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CB Travel Agencies and Tour Operators Review of Ben Tours / Tempo Holidays / Cox & Kings
Ben Tours / Tempo Holidays / Cox & Kings

Ben Tours / Tempo Holidays / Cox & Kings review: business of unethical conduct; deliberate deception 1

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Author of the review
1:48 am EDT

Ben tours / tempo holidays / cox & kings are in the business of unethical conduct; deliberate deception & severely lacking in honesty/integrity whom provides inaccurate tours details; false accommodation information; unhelpful 3rd party travel agents’ assistance & misleading advice to clients…..
Ben tours / tempo holidays gives the travel agency industry an untruthful image & brings cox & kings into disrepute…..
Ben tours / tempo holidays are unreliable = as they never replied to my emails and also did not return my phone call messages…..
Recommend avoid ben tours / tempo holidays - as they are interested only in quantity/turnover where clients are just another number & have absolutely no interest in quality nor repeat business…..
If you want to save yourself from much heartache – for your future travels recommend you find an independent/boutique/20+ years experienced travel agent in your local area whom actually have travelled in person to where you want to go; treat you as a person & not a number; are quality driven in terms of customer service; and genuinely care about their clients whom would return as a repeat customer.

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Bushfoot
, NZ
Sep 21, 2018 8:35 pm EDT

We have just enjoyed an excellent personally guided tour of St Petersburg (August 2018) with Bentours/Tempo Holidays. The guide Anastasia was perfect and gave us very rapid entry to Winter palace/Hermitage and other sights as well as coming into a Georgian restaurant and guiding us through the food and wines on the menu.
St Petersburg was a tremendous highlight for us.
Richard
New Zealand

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