Belle Complex / Hydraradiance / Misleading &Trial Offer&
Advertised a free trial, 30-day supply, of Belle Complex / Hydraradiance moisturizer creams; postage and handling had to be paid ($4.86 + $7.00). Product was received 10 days later.
Less than 1 1/2 weeks after product was received, a charge was made on my credit card for $89.95 for the Belle Complex moisturizer only. When I phoned the company, it was explained that I had 14 days from when I PLACED the order, not RECEIVED the order to call them and advise them that I was not pleased with the product. Since I had not received the product for the first 10 days, I only had 4 days to decide if it "was doing anything for me". I was also advised that the product was not "free" only the trial was "free" and if I wasn't pleased then I could return it to them, at my expense, and my credit card would not be charged BUT this had to be done before the 14 day trial period was expired. THIS IS A SCAM!!! I was also advised that the Hydraradiance moisturizer would be billed today.
The woman on the phone did advise me that she would refund 50% of the amount debited on my credit card for the Belle Complex and that I should expect the refund by February 25, 2014...we shall wait and see.
She also advised that she would only charge me 50% of the Hydraradiance moisturizer.
PLEASE KNOW THAT YOU WILL BE CHARGED FOR THE PRODUCT...IT IS NOT FREE!!!