Bellavani / Unauthorized charges
I was shopping for Walmart on the Internet and a pop-up came up on my screen saying I had won my choice of one of four free prizes, and my choice was a sample of Bellavani facial cream. I was supposed to be charged four dollars and change for shipping, so I gave them my debit card information. I received the product and shortly thereafter they attempted to take $98 out of my checking account. I am on disability and did not have the funds in my account. I then received a second bottle of Bellavani, with another charge of $98 on my debit card. I called them and tried to explain that I never authorized them to take $98 out of my account, that I did not sign up for monthly shipments of Bellavani, and that I was going to return the unused bottle in its original packing, and offered to return the partially used bottle. I was told by a Bellavani representative to just return the unused bottle and that would be the end of it. This was in approximately July 2013. Today, April 7, 2014, I received an email from Bellavani about my "delinquent account" [protected]. I called the representative and told her the foregoing, and she just said ok and hung up. In reviewing other complaints on the Internet, it appears I am not the only one who was victimized by this company. I no longer have any paperwork on this as it was over six months ago.