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Bella Brite / unauthorized charges

United States Review updated:
5
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I ordered the product from Bella Brite and tried to cancel it right after I ordered when I realized I would have to send back product if I did not like it and wanted credit. They told me it was already shipped which is impossible. I had my credit card company call them and they still refused to give credit. They told me I would have to pay shipping $5.87 and $19.95 for the free( hi hi) kit. I was advised that when package comes just refuse delivery on the package and my credit card company would get me credit. I hope this will happen but when you are dealing with dishonest companies you usually wind up loosing. This was on a Target web sight. Beware to not order from this company.
Va
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Al
  26th of Feb, 2009
Agree Disagree +1 Votes
I have been a victimn of this so called BellaBrite company as well. However, I did not agree to the free trial program at all. Somehow they were able to charge my credit card (I did not give them my cc number). They must be affiliated with Travel Savings Club as well, because they charged my credit card for that service as well on the same dates.
Mr
  14th of Jul, 2011
Agree Disagree 0 Votes
I agree with all the above comments - I have got caught as well - receiving goods not wanted and they charged my credit card. Refused to refund the money. DO NOT DEAL WITH THIS COMPANY!
Mr
  14th of Jul, 2011
Agree Disagree 0 Votes
As above - wish I had read the complaints first before dealing with this company
Ap
  22nd of Nov, 2011
Agree Disagree 0 Votes
Was offered a free ipod via an online ad. The ad opened a form and eventually asked to give a credit card number to pay for shipping and handling. It looked legitimate. Against my gut feeling I started to fill out the form. I decided to stop filling it out shortly after when I realized that it was likely a scam due to additional advertisements on the page. I never actually hit the submit button but somehow it captured all the information I had typed in. The form must have had some back end programming to capture each field as it was typed because a day later I was signed up for the Bella Brite Tools subscription without any consent. Bella Brite charged a total of $79.44 on 3 separate transactions. One was for shipping, another was for handling and the last one was for the product. Chase credit card actually notified me of the charges asking if they were fraudulent. I said yes. They talked to me and I explained what happened. They said they would consider the charges unauthorized since it appeared to be an advertising scam. The first two charges were dropped. The third charge came in tonight. I filed a dispute against that charge as well. I expect that will be dropped. I googled the company and found their website. Did the "Easy Cancel". Then googled the complaint boards. At that point I realized that this company would probably continue to charge my card anyway so I called Chase CC again to cancel my account number to prevent further subscription charges. Not happy with all the hassle but at least I noticed it before it got out of hand.


BELLA BRITE
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Bella Brite is owned by convertis marketing who owns many brands. Those brands all have complaints because the are all sold using their business model. Convertis relies on external partners for various business needs. I'm going to name the ones they listed on their website because they support this ethically challenged company.

http://www.bellabrite.com/
http://www.convertismarketing.com
http://www.bbb.org/denver/business-reviews/internet-selling-services/bella-brite-in-broomfield-co-90022164
BBB rates them an F.


PARTNERS
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Revgaurd
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http://revguard.net/clients.html
-They specialize in reducing chargebacks/returns (hence the impossible 10 day return policy)
-They run the "Easy cancel" page and answer the phone for customers who are wanting to return or cancel product.
-They perform the follow-up call to verify your address and upsell after initial sign up.


The next few are probably the guys that offer you a free iphone/ipod/etc (and never deliver on promise) in exchange for your information so they can sell it to Bella Brite as a lead or full sale. (That would be the handling charge?)

Mundomedia
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http://www.mundomedia.com
ad network media campaigns
Claims to have 5, 000 website publishers in its ad network
Social media included.

Qinteractive
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http://www.qinteractive.com/
This company provides customer lead generation, email, display solutions, consumer surveys and postal list rental

searchlounge /Trevio Media, LLC
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http://www.searchlounge.com/
http://www.treviomedia.com/index.html
Affilate network (Websites that publish their ads)
Customer lead generation /Marketing campaigns

Revmountain
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http://revmountain.com
Affilate network (Websites that publish their ads)
Customer lead generation

Acquinity Interactive
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http://acquinityinteractive.com/index.html
They sell qualified leads from
AmericanCreditReport.com
Sweepstakes.com
HealthProfessor.com
FindCareerColleges.org
Political.com

Google ad sense
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They buy google ad space

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Bella Brite Logo Bella Brite
Customer Service
Overall Satisfaction Rating

35 Reviews
11001 W 120th Ave Ste 400
Broomfield
CO
United States - 80021
+1 866 366 8424
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