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Bell Canada / awful billing system

1 Ontario, Canada Review updated:

I've been a B(H)ell customer for 4 years now (and I regret it). Last Jan 25 2009, I called Bell to cancel my satellite subscription. The guy I spoke about it told me that they are billing me in advance, and in this case Im paid till Feb 25 2009. So I agreed to the guy that I want my service till Feb 25 only, since im paid till that date. Now last Feb 23 2009 I received a new bill for the cable subsciption from Feb 25 to MArch 25 (advance payment). On exactly Feb 25 our cable is not working anymore, and I called the customer service that they're still billing me but yet no more service. Bell still insist that I still need to pay the charges...FOR ###ING WHAT!!!.I dont have the service anymore...Now every time I call bell they just pass me to 1 person to another without any solution to my problem...

BELL REALLY SUCKS!!! WHAT KIND OF SERVICE IS THIS FOR A LOYAL CUSTOMER LIKE US...I WISH TO REPORT THIS KIND OF BAD SERVICE OF BELL TO ANY CONSUMER COUNCIL THAT WILL CAREFULLY LOOK IN TO THE MATTER.

I HATE BELL I WILL CANCEL ALL MY SUBSCRIPTION FROM THEM EVEN IF I NEED TO LIVE IN THE CAVE AGAIN...

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Comments

Fa
  24th of Aug, 2009
0 Votes

That' s 100% correct.

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